Overview
BOOK-KEEPING AND ADMIN SUPPORT Jobs in Wilmington, NC at Harrelson Mechanical Contractors, Inc.
Job Description
Are you looking to work in a fast-paced organization, among the best and brightest in the field, where you are given every opportunity to learn and grow? Do you thrive on challenge and appreciate a flexible workplace that demands excellence and rewards it generously?
Knowledge, Skills, and/or Abilities Required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Responsibilities
Advise clients during opportunity development, including but not limited to scope, pricing model and Service Level Agreements;
Develop and maintain portfolio of agreements within MSP Category;
Manage hardware and software support renewals for clients;
Help identify new/innovative vendors that could add value to clients;
Supplier relationship management;
Works with Engineering team for scope approvals, and prepares quote presentation for Sales to deliver;
Maintains all quote documentation with accurate pricing and configurations;
Procure equipment needed for projects; negotiate pricing with suppliers;
Handle any deal registrations, RMAs, shipping and receiving of computer hardware or software;
Backup and overflow for Service Coordinator; triage incoming support tickets, and schedule engineers accordingly;
Knowledge, Skills, and/or Abilities Required
Solid understanding of technology from vendors such as Dell, HPe, Lenovo, Sonicwall, and Fortinet;
Ability to configure high-end hardware solutions;
Proficient in MS Office software, especially MS Excel;
Working knowledge of Connectwise PSA & CPQ quoting tools a plus;
Well-developed presentation skills;
Excellent customer relations skills;
Ability to work on multiple priorities and/or projects simultaneously;
Excellent listening and communications skills, both verbal and written;
Strong customer relationship skills;
Organized, detail oriented and self-motivated;
Ability to provide and maintain detailed documentation on each job;
Strong computer skills and the ability to effectively communicate through e-mail;
Problem-solving abilities and ability to meet reasonable deadlines;
Ability to build positive and collaborative relationships;
Willingness to develop professionally;
NetLogix is a growing managed IT and security services provider for small and mid-sized companies. Our clients represent various industries, including but not limited to healthcare, professional services, legal, insurance, finance, manufacturing, and professional services companies that have sophisticated IT needs.
This is a part-time position requiring 25 to 30 hours per week with a flexible schedule. Part-time employees benefit from our 401(k), generous PTO policy, and supplementary bonus pay. This is a great opportunity to join our growing team!
Show more
Title: BOOK-KEEPING AND ADMIN SUPPORT
Company: Harrelson Mechanical Contractors, Inc.
Location: Wilmington, NC
