Overview
Booking Administrator Jobs in Bracknell, England, United Kingdom at Berkshire Healthcare NHS Foundation Trust
Title: Booking Administrator
Company: Berkshire Healthcare NHS Foundation Trust
Location: Bracknell, England, United Kingdom
You will be part of a team of Booking Administrators in the Berkshire Healthcare NHS Talking Therapies Administration Team. Previous knowledge and experience of working in a busy office and/or customer care environment is essential.
You will have excellent telephone and communication skills to ensure communication with all stakeholders, referrers, callers and clients is of the highest standard.
The role will be based both at home and in the office at London House in Bracknell. Travelling to other sites may be required.
We’re open 8am to 8pm, Monday to Friday, and our team’s working hours are split across three shift patterns: 8am – 4pm, 10am – 6pm and 12pm – 8pm
The focus of this role is to be the first point of contact for all clients of Talking Therapies, providing an excellent customer service to all. This will entail dealing with day to day queries and resolving team and client queries as and when they arise.
To support clinicians so that an efficient and robust administrative service is provided to the Talking Therapies clinical team. This will include liaising with the clinical team as and when required and ensuring that all are queries and tasks are resolved in a timely manner.
To ensure accurate and timely data inputting of client information so that data standards are met.
To work efficiently as part of a team and independently so that all admin targets are followed and met.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our Values At Berkshire Healthcare Are
Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
Flexible working options to support work-life balance
27 days’ annual leave rising with service + opportunity to buy and sell
Generous NHS pension scheme
Excellent learning and career development opportunities
‘Cycle to Work’ and car leasing scheme including electric vehicles
Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
Generous maternity, paternity, adoption and special leave
Free parking across Trust sites
For further details / informal visits contact: Name: Kate Blagrave Job title: Admin Business Support Manager Email address: [email protected] Telephone number: 03003652000
