Overview
Booking Coordinator Jobs in Birmingham, England, United Kingdom at Absolute Interpreting and Translations Ltd
Title: Booking Coordinator
Company: Absolute Interpreting and Translations Ltd
Location: Birmingham, England, United Kingdom
Job Title: Booking Officer
Location: Birmingham Central
Working Hours: Monday to Friday, 9:00am – 6:00pm
Salary: £26,000 – £27,000 per annum.
About the Role:
We are currently looking for a dedicated and organised Booking Officer to join our busy and fast-paced office environment. This role is ideal for someone who thrives under pressure, enjoys multitasking, and takes pride in delivering excellent customer service.
As a key member of the Bookings Department, you will play an essential role in coordinating interpreting services and ensuring smooth day-to-day operations.
Key Responsibilities
- Answering incoming telephone calls professionally and efficiently
- Taking bookings via phone and email
- Assigning jobs to interpreters using our advanced online portal
- Managing booking requests accurately and in a timely manner
- Ensuring all information is logged correctly and company procedures are followed
- Always providing excellent customer service.
Essential Skills & Qualities
To be successful in this role, you must have:
- A professional attitude, particularly when working under pressure
- Exceptional attention to detail.
- Honesty, punctuality, and a strong sense of responsibility
- The ability to use initiative and find efficient ways to complete tasks
- The ability to always follow company policies and procedures
- Basic knowledge of Microsoft Office (Word, Outlook, Excel)
- Excellent written, verbal, and interpersonal communication skills
- Strong problem-solving abilities with a customer-focused mindset
- The ability to multitask and work effectively in a fast-paced environment
- At least one reference from a previous employer.
Benefits of Working at AbsolutE:
At AIT, you’ll be joining a supportive, international, and highly motivated team. We work hard together and take pride in what we do, while offering a positive and rewarding work environment.
Perks of Working at AbsolutE
- Friendly and well-established team
- Opportunities for career progression within the company
- A dynamic international working environment
- Valuable professional experience that enhances your CV
- On-site amenities including a break room, fully equipped kitchen, and parking
- Bar, restaurant, and coffee shop located next to the office
- Walking distance to Birmingham City Centre
- Excellent public transport links, with Snow Hill Station nearby
How to Apply
Please send your CV to [email protected]
Subject line: Booking Officer
