Booking Office Admin Assistant

Due to an expanding Team, we are seeking a highly motivated and committedAdministratorto join our booking office forMSK Physiotherapy at Mallard Court, Bridgwater

Full and part time hours are available; working pattern will be discussed at the interview.

The booking office administrator is an extremely busy and varied role requiring someone who is able to demonstrate the ability to cope with the demands of the service.

It is essential that the post holder is an excellent team player and has the ability to prioritise and manage all requests in a timely manner.

The booking office is proud of their efficiency and high levels of patient care, they provide all new team members with a supportive and friendly working environment to develop and grow knowledge and skills.

The majority of the role is telephone based and the successful post holder needs to have excellent telephone skills and on occasion be able to deal with difficult conversations.

you will work as an integral member of the Musculoskeletal Physiotherapy Team by providing effective administrative support to the Services.

Working within the central booking office and be the first point of contact for patients accessing MSk Physiotherapy.

The post holder will work closely with other administrative and Clerical staff and MSK physiotherapists across the county.

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will be to experience the best of both in Somerset, the countryside and the cosmopolitan – there is truly something for everyone!

• Register Referrals for patients
• Book/reschedule appointments
• Deal with queries
• Follow pathway and processes
• Use database system

Please see attached job description for more information.