Overview
Bookkeeper/Office Assistant 20 hours a week Jobs in Superior, WI at DFC
Job Overview
We are seeking a dedicated and customer-oriented Front Desk Agent to join our team in a dynamic hospitality environment. The ideal candidate will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from check-in to check-out. This role requires strong communication skills, attention to detail, and a passion for guest relations within the resort or hotel management sector.
Duties
Greet guests upon arrival with a warm and friendly demeanor.
Manage the check-in and check-out processes efficiently.
Handle guest inquiries and resolve issues promptly to ensure satisfaction.
Maintain accurate records of guest information and reservations using hotel management software.
Operate phone systems to manage incoming calls and relay messages effectively.
Assist with night audit tasks as needed, ensuring all financial transactions are processed accurately.
Provide information about local attractions, services, and amenities to enhance the guest experience.
Collaborate with housekeeping and maintenance teams to address guest needs promptly.
Skills
Experience in resort or hotel management is preferred.
Proficiency in front desk operations and customer service best practices.
Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests.
Strong phone etiquette skills for handling inquiries professionally.
Excellent problem-solving skills and ability to remain calm under pressure.
Familiarity with night audit procedures is advantageous.
A passion for hospitality and creating memorable guest experiences.
Join our team as a Front Desk Agent where your contributions will make a significant impact on our guests’ experiences!
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Schedule:
Day shift
Evening shift
People with a criminal record are encouraged to apply
Ability to Commute:
Myrtle Beach, SC 29577 (Required)
Work Location: In person
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Title: Bookkeeper/Office Assistant 20 hours a week
Company: DFC
Location: Superior, WI
