Overview

Business Office Manager Jobs in Indianapolis, IN at Resource Treatment Facility

Our downtown hotel is looking for a night auditor/customer service agent who is dedicated, responsible, reliable and interested in becoming a full-time night auditor. The schedule will be during the night, 5 days a week.

Responsibilities:

– Checking in and checking out guests

– Register and assign rooms to guests

– Answer phone calls, reservations, etc.

– Create reservations for guests

– Respond and assist to guest needs, requests, and complaints

– Collect payment from arriving and departing guests

– Keep records of occupied rooms and guests

– Communicate pertinent guest information to designated departments

– Keeping the front lobby presentable and tidy

– Coming in to scheduled shift

– Maintaining cleanliness of front lobby and public areas

-Helping with laundry, setting up breakfast and minor housekeeping chores

Qualifications:

– Previous experience in hotel front desk service, customer service or other related fields is a plus, but not required. Training provided.

– Ability to build rapport with guests

– Strong organizational skills

– Excellent written and verbal communication skills

– Fluent English speaking and writing required. Spanish is an asset

– Able to work long standing hours

Job Types: Part-time, Contract

Pay: $12 – $14 per hour

Schedule:

8 hour shift
Night shift

Education:

High school or equivalent (Preferred)

Experience:

Hotel Experience: 1 year (Preferred)
Front Desk: 1 year (Preferred)

Language:

English (Required)
Spanish (Preferred)

Shift Availability:

Overnight Shift (Required)
Night Shift (Required)

Job Type: Full-time

Pay: $13.00 – $15.00 per hour

Schedule:

8 hour shift
Holidays
Night shift

Work setting:

In-person

Work Location: In person

Title: Business Office Manager

Company: Resource Treatment Facility

Location: Indianapolis, IN

 

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