Overview
Business Office Manager Jobs in Indianapolis, IN at Resource Treatment Facility
Our downtown hotel is looking for a night auditor/customer service agent who is dedicated, responsible, reliable and interested in becoming a full-time night auditor. The schedule will be during the night, 5 days a week.
Responsibilities:
– Checking in and checking out guests
– Register and assign rooms to guests
– Answer phone calls, reservations, etc.
– Create reservations for guests
– Respond and assist to guest needs, requests, and complaints
– Collect payment from arriving and departing guests
– Keep records of occupied rooms and guests
– Communicate pertinent guest information to designated departments
– Keeping the front lobby presentable and tidy
– Coming in to scheduled shift
– Maintaining cleanliness of front lobby and public areas
-Helping with laundry, setting up breakfast and minor housekeeping chores
Qualifications:
– Previous experience in hotel front desk service, customer service or other related fields is a plus, but not required. Training provided.
– Ability to build rapport with guests
– Strong organizational skills
– Excellent written and verbal communication skills
– Fluent English speaking and writing required. Spanish is an asset
– Able to work long standing hours
Job Types: Part-time, Contract
Pay: $12 – $14 per hour
Schedule:
8 hour shift
Night shift
Education:
High school or equivalent (Preferred)
Experience:
Hotel Experience: 1 year (Preferred)
Front Desk: 1 year (Preferred)
Language:
English (Required)
Spanish (Preferred)
Shift Availability:
Overnight Shift (Required)
Night Shift (Required)
Job Type: Full-time
Pay: $13.00 – $15.00 per hour
Schedule:
8 hour shift
Holidays
Night shift
Work setting:
In-person
Work Location: In person
Title: Business Office Manager
Company: Resource Treatment Facility
Location: Indianapolis, IN