Overview
Business Process Analyst 2 Jobs in Columbus, OH at Public Utilities Commission
Job Description – Business Process Analyst 2 (2400021P)
: United States of America-OHIO-Franklin County
: Public Utilities Commission
Classified Indicator: Classified
Bargaining Unit / Exempt: Bargaining Unit
: Full-time
Work Hours: 8:00-5:00, Flex available
Compensation: 36.99
: Mar 9, 2024, 4:59:00 AM
: Information Technology
Technical Skills: Information Technology
Professional Skills: Analyzation, Problem Solving
Primary Technology: Not Applicable
Agency Contact Name: HUMAN RESOURCES
Agency Contact Information: *************@puco.ohio.gov
Business Process Analyst 2
Information Technology Department
Hourly Rate: $36.99
About Us:
Our mission is to assure all residential and business consumers access to adequate, safe and reliable utility services at fair prices, while facilitating an environment that provides competitive choices.
About The Information Technology Department:
The Information Technology (IT) Division works collaboratively with all PUCO departments to identify, procure, and support information technology solutions necessary to perform the mission critical business functions of the PUCO. IT subject matter experts: maintain more than 50 business applications: plan, design, build and deploy new IT solutions; provide support for phones, tablets, laptops, desktops, and printers; maintain production systems; and manage PUCO’s websites and webcasting activities. In addition, the IT division coordinates infrastructure support and IT security services with the Department of Administrative Services (DAS) and the Office of Information Technology (OIT).
What You’ll Do:
In this position as a Business Process Analyst 2 your primary duties will include:
– Gathering and analyzing information from stakeholders, business owners, customers, and management for implementation of information technology solutions.
– Identifying documents and analyze business requirements as well as creating Information Technology process flows and flowcharts
– Analyze, review, and recommend possible solutions to identified business problems through the implementation of technical solutions
– Performs validation of solutions by analyzing the end product and the requirements specifications
– Performs as liaison between various stakeholders, managing stakeholder expectations, and ensuring successful communications between project team members
– Develops skills necessary to provide, and assists with, managing risks and changes related to processes, projects and procedures
– Assist in developing project task plans, lead meetings, and other related tasks to gather and coordinate activities for required gatherings
– Develops skills and understanding of advanced business modeling, technology solutions, vendor solution evaluations, and recommendations to meet defined business requirements
– Answer questions and presents mentorship opportunities to peers and/or lower-level staff via conversation, observation, or technical documentations
Report in location: 180 E. Broad St., Columbus, Ohio 43215, Franklin County.
Our organization currently follows a hybrid work structure where employees can work remotely or from the office as needed and based on operational need. This is subject to change with limited notice. A teleworking agreement must be approved by management
What’s in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive …
Title: Business Process Analyst 2
Company: Public Utilities Commission
Location: Columbus, OH
Category:
