Overview
Business Support Jobs in Abu Dhabi Emirate, United Arab Emirates at Modon
Title: Business Support
Company: Modon
Location: Abu Dhabi Emirate, United Arab Emirates
Job Title: Senior Associate – Business Support
Purpose: Ensure smooth administrative, financial, and operational support for the Velodrome’s management team.
Core Responsibilities:
Administrative & Operational Support:
Supervise Customer Service Team, manage Quality Management System (QMS), and ensure compliance with policies.
Oversee recruitment onboarding, record-keeping, and venue paperwork.
Finance:
Process purchase orders, invoices, and membership .
Manage site hire agreements, financial reporting, and banking procedures.
Marketing & Communication:
Support social media, website updates, newsletters, and promotional campaigns.
Coordinate with photographers and update digital signage.
Customer Service:
Handle complaints, monitor CRM data, and ensure front-line service excellence.
Assist during major events (e.g., safety protocols, ECR setup).
Compliance:
Adhere to Health & Safety, Equal Opportunities, and Environmental Policies.
Qualifications & Experience:
Education: Bachelor’s degree in Finance/Business Administration or related field (essential).
Experience: 3–6 years in business support/operations; UAE/Gulf experience preferred.
Skills: Budgeting, IT systems management, fluent English, line management.
Additional Requirements:
Weekend/extended shifts during events.
Proficiency in analytical reporting and KPIs monitoring.