Overview

Call Center/Administrative Assistant Jobs in San Jose, CA at LGTC Group

City of Milford

OPEN COMPETITIVE NO. 25-42

ADMINISTRATIVE ASSISTANT / DPLU

POSTING DATE: May 2, 2025 CLOSING DATE: May 23, 2025

NOTICE TO ALL APPLICANTS: This opening is available to all City employees and the general public.

SALARY RANGE: The position is a Grade 26 and provides for a weekly salary as follows:

Minimum……………………$988.87

Step 1 ..………….…..….…$1,027.24

Step 2 …………….……… $1,065.77

Step 3 ……………………… $1,104.32

Step 4 …….……..………… $1,142.81

Maximum…………………$1,181.52

* New employees are customarily hired at the minimum salary.

Note: Governing Collective Bargain Agreement expired on June 30, 2024. Wages subject to any newly negotiated GWI increases.

GENEROUS BENEFITS: The City offers the following benefits:

o Medical & Dental insurance effective 1st day of hire

o Traditional Pension Plan/Defined Benefit Plan (10-year vesting)

o 457 Saving Plan

o Free Life Insurance

o Weekly Pay

o Paid Time Off – Separate Vacation Pay, Sick Pay, Personal Business Pay, Bereavement Pay

o Paid Holidays – 13 days per year

o Employee Assistance Program

o Free Access to Employee Fitness Center

o Wellness Initiatives

SUMMARY OF POSITION: Under the general direction of the Director of Permitting and Land Use or designee, performs varied administrative/clerical duties which are technical and complex in nature. Acts as the administrative assistant to the Director of Permitting and Land Use (DPLU) in his/her oversight of the DPLU divisions – Building, Zoning, Planning, and Inland Wetlands. Work involves considerable independent judgment and requires a high degree of responsibility and professionalism. Serves as the primary interface between DPLU Director and the public.

MINIMUM QUALIFICATIONS: Graduation from an accredited high school or vocational school and four(4) years of progressively responsible administrative experience using word processing systems, spreadsheets and database management programs OR any equivalent combination of formal education/training and/or work experience. (Graduation from an accredited college or university with a Bachelor’s degree will satisfy the four(4) years of experience requirement).

SCOPE OF EXAMINATION: Qualified applicants will be given an online keyboarding exam (pass/fail) that will test for the ability to type at least 35 words per minute with an error rate no higher than 95%. Those who pass the keyboarding exam will go on to the performance examination weighted at 50% (Basic Excel, Proofreading, and Customer Service) which will test for the ability to utilize various office automated software and applications required to perform the essential duties of the position. Those who pass the performance exam will then be ranked according to their education, training and experience as indicated on the application supplement No. 24-31 and weighted at 50%.

SCOPE OF EXAMINATION: Qualified applicants will be given a performance examination weighted at 40% (Reading Comprehension, Proofreading, Intermediate Excel, Applying Policies and Customer Service) which will test the ability to utilize various office automated software and applications required to perform the essential duties of the position. Candidates who successfully pass the performance examination will be invited to participate in an Oral Board panel interview weighted at 60%. Candidates must achieve an overall passing score of at least 70% to be placed on the hiring list.

FILING REQUIREMENTS: A completed Employment Application, resume and cover letter must be submitted on or before May 23, 2025, to the Human Resources Department, Parsons Government Complex, 70 W. River St., Milford, CT or [email protected]. For forms and detailed application instructions, go https://milfordct.us/767/Employment-Opportunities then select Administrative Assistant – DPLU. A resume will not be accepted in lieu of a completed job application; incomplete or illegible applications will be rejected.

Job Type: Full-time

Pay: $988.87 – $1,181.52 per week

Benefits:

Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off

Schedule:

Day shift

Work Location: In person

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Title: Call Center/Administrative Assistant

Company: LGTC Group

Location: San Jose, CA

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