Overview
Card loan officer Jobs in Bandung, West Java, Indonesia at Bank Mega
Title: Card loan officer
Company: Bank Mega
Location: Bandung, West Java, Indonesia
Company Description Bank Mega, part of CT Corp, is a modern and inclusive financial institution focused on serving the needs of communities across Indonesia. Guided by the vision “Becoming the Pride of the Nation,” the bank is committed to creating added value for customers and team members through an integrated ecosystem and strong opportunities for professional growth. Bank Mega continues to advance digital banking services by offering secure, efficient solutions such as QRIS Cross Border, QRIS TAP, and the M-Smile application to enhance customer transaction experiences. The organization is built on the DETECS culture (Dynamics, Entrepreneurship, Trust, Ethics, Commitment, Synergy), promoting a collaborative and high-performance work environment. Recognized with multiple awards in 2025, including The Best Bank 2025 (KBMI 3), Stellar Workplace recognitions, and ESG Green Economy honors, Bank Mega offers a workplace where individuals can grow, contribute, and be part of the transformation of Indonesia’s banking industry.
Role Description This is a full-time Card Loan Officer role based in Bandung with a hybrid work arrangement, combining on-site work with some work-from-home flexibility. The Card Loan Officer is responsible for managing the end-to-end process of credit card and card-related loan applications, from initial customer inquiry through approval and onboarding. Daily activities include assessing applicant eligibility, collecting and verifying documentation, performing preliminary credit analysis, and ensuring that underwriting standards and regulatory requirements are consistently met. The role involves providing responsive customer service, explaining product features and terms clearly, and guiding customers through the application process to deliver a positive experience. The Card Loan Officer will collaborate closely with branch, risk, and operations teams to support loan origination targets while maintaining sound credit quality and compliance.
Qualifications
- Experience in card and consumer lending functions, including work as Loan Officers and involvement in Loan Origination processes.
- Solid understanding of Finance principles and credit risk, with hands-on exposure to Underwriting for unsecured consumer or card loans.
- Strong Customer Service capabilities, including clear communication, active listening, and the ability to build trust with diverse customers.
- Attention to detail and accuracy in documentation review, data entry, and compliance with internal policies and regulatory requirements.
- Ability to work effectively in a hybrid setting in Bandung, managing time and priorities independently while collaborating with cross-functional teams.
- Proficiency with basic banking systems, spreadsheets, and digital tools; comfort using and promoting digital banking products and applications.
- Bachelor’s degree in Finance, Business, Economics, or a related field, or equivalent professional experience in consumer banking or lending.
- Strong ethical standards, integrity, and commitment to responsible lending practices; familiarity with local banking regulations is an advantage.
