Overview
Cardiology Receptionist & Admin | University Hospitals NHS Foundation Trust Jobs in Dorset, UK at Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Overview
We are looking for a motivated and friendly Receptionist to join our Cardiology team. Our reception staff are often the first point of contact for patients on arrival, so a warm, approachable manner and strong communication skills are essential to ensure a positive patient experience for those attending for admissions and clinic appointments.
Positions Available
- One full‑time role (37.5 hours) based at Poole Hospital
- One 30‑hour role based at Royal Bournemouth Hospital (RBH)
Responsibilities
- Provide an efficient and effective admissions service to all patients attending the department and adhering to all policies and procedures applicable to the service.
- Excellent communication skills required to deal with patients and colleagues in a confidential and sensitive manner.
- General reception duties such as greeting patients, checking them in, dealing with patients over the phone with queries.
- Assist with a range of cardiac bookings when needed as well as covering the reception desk and carrying out general administration duties.
- Cross‑cover each other for leave and provide cross‑site cover as required, for example during periods of annual leave or absence.
- Work alongside the existing booking clerks, bookings co‑ordinator and reception staff and offer service resilience.
Qualifications and Requirements
We would love to hear from you if you have good clerical and keyboard skills, a warm, approachable manner and strong communication skills.
We encourage a motivated and friendly applicant who is flexible and adaptable, possesses excellent organisational skills whilst maintaining a friendly disposition.
Clerical duties, use of hospital systems to update patient records, within a busy team environment.
Additional Information
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service‑specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
UHD has active networks including Women’s, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Interview:
June 16th
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Title: Cardiology Receptionist & Admin | University Hospitals NHS Foundation Trust
Company: Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Location: Dorset, UK
Category:
