Overview
Centralized Scheduling Analyst, Shared Services Jobs in Manila, National Capital Region, Philippines at Melco Resorts & Entertainment
Title: Centralized Scheduling Analyst, Shared Services
Company: Melco Resorts & Entertainment
Location: Manila, National Capital Region, Philippines
REQ12676 Centralized Scheduling Analyst, Shared Services (Open Date: 31/03/2025)
Position Summary
The Centralized Scheduling Analyst, Shared Services will assist in daily operations Virtual Roster (VR), Time Manager. Work closely with Business Units to publish rosters using a demand-based method. Prepare or assist in generating regular or ad hoc reports required or requested by Senior Management, Payroll and other Business Unit
Primary Responsibilities
Prepare rosters and daily reports in a timely manner to fulfill operational demands.
Encodes roster to Virtual Roster.
Monitors and coordinates attendance report from Time Manager.
Coordinates and monitors leave approvals.
Assists in the Time Manager training of Business Unit Time Manager Approvers
Assist in generating regular or ad-hoc reports from Virtual Roster and Time Manager as required or requested by Senior Management, Payroll and other Business Unit.
Assists in maintaining Virtual Roster and Time Manager User accounts.
Coordinates Virtual Roster and Time Manager technical issues to relevant department.
Addresses all queries/request related to Virtual Roster and Time Manager.
Participates in Virtual Roster and Time Manager related training, projects and audit review.
Assists in the documentation of process and procedure related to Virtual Roster and Time Manager.
Assists with rostering related projects as required e.g. labor efficiency studies and analysis, roster quality issues.
Maintains and updates employee record in Virtual Roster including personal information.
Assists to review leave balances forwarded by HR for Band 3, Band 4 and Band 5.
Acts in accordance with established policies and procedures.
Pro-actively seeks new and improved ways of working, using increased automation and technology where possible.
Ensures all Policies and Procedures are kept up to date and updated as changes occur.
Performs all other task as required by Management
Qualifications
I. Experience
At least 0 to 2-year work experience in scheduling or workforce field
Experience on Virtual Roster and Time Manager or other scheduling software preferred
Experience in time attendance and leave monitoring preferred
Relevant Scheduling Experience highly recommended
II. Education
College Degree preferred
III. Skills / Competencies
Excellent communications skills
Excellent organizational skills
IV. Other Attributes
Display high level of integrity
Ability to decide with fairness and accountability
Self-motivation
Flexible on working hours to support the business needs of different group companies, particularly if they are in a different time zone
Display high commitment in delivering customer service
