Overview
Centralized Warranty Administrator Jobs in Moosomin, Saskatchewan, Canada at Pattison Agriculture
Position: Centralized Warranty Administrator – Any Location
Location: Moosomin
To fulfill Pattison Agriculture’s vision of GROWING, CONNECTING AND EVOLVING we are looking for a Centralized Warranty Administrator to join our team. This role is primarily responsible for warranty processing, consultation, and training for our Russell, Kamsack, Moosomin and Maple Creek locations, but can be based out of any of our locations, remote work within SK/MB is also an option.
Responsibilities:
Process John Deere (JD) and Shortline manufacturer warranty claims and letters and reporting
Provide consultation and training to service/parts departments on all warranty matters including new hire onboarding
Provide quotes for the sales team and back up for Service Writers as needed
Assist with customer/internal repair order processing and customer database maintenance
Work with locations to ensure warranty claims are maximized for return
Maintain tracking spreadsheet and follow up on claims as needed
Work with Corporate Warranty Administrator to monitor Product Improvement Programs for JD and Shortline manufacturers
Regular communication with management on warranty status
Maintain positive customer/co-worker relationships
Preferred Qualifications
4+ years experience with Service Department operations
Understands service software, JD and Shortline warranty systems
Experience with computer operating systems including Service Delivery, Equip, Excel, Word, and Power Point
General understanding of mechanical terms preferred
Experience creating, analyzing and interpreting internal reports
Strong attention to detail
Ability to read, write, and speak effectively with customers/employees
Basic knowledge of accounting practices
Ability to work flexible hours, varying shifts, weekends, and holidays if needed
Ability to travel to dealership locations as needed (valid driver’s license)
Why join us?
We have competitive wages, excellent benefits, in-house training and learning opportunities. With over 18 locations across Saskatchewan and Manitoba, we have endless opportunities for you to GROW and develop your career!
Title: Centralized Warranty Administrator
Company: Pattison Agriculture
Location: Moosomin, Saskatchewan, Canada
Category: Administrative/Clerical (Office Administrator/ Coordinator, Data Entry, Business Administration), Business (Office Administrator/ Coordinator, Business Administration)
