Overview
Chief of Staff – Administrator for the Office of the CEO Jobs in Burbank, CA at Farmers Insurance Federal Credit Union
Overview:
We are seeking a dedicated and detail-oriented Administrative Assistant to support the daily operations of our retail storefront and real estate business. This is a dynamic, multi-faceted role ideal for someone who is proactive, highly organized, and comfortable juggling a variety of administrative tasks in a fast-paced environment.
The ideal candidate will have prior experience in administrative support, possess excellent communication skills, and be familiar with platforms such as Shopify or similar e-commerce systems. An understanding of branding, customer experience, and professionalism across both retail and real estate is highly valued.
Key Responsibilities:
General Administrative Support:
Answer and direct phone calls with professionalism and strong phone etiquette
Assist in calendar management, appointment scheduling, and coordinating internal/external meetings
Maintain organized filing systems for digital and paper records
Draft, edit, and proofread documents and client communication
Provide internal support to team members and assist leadership with various tasks
Retail Support:
Help manage inventory entry, product descriptions, and tagging in Shopify or similar systems
Assist with e-commerce operations including online order fulfillment and customer communication
Support store branding initiatives by ensuring product presentation and online listings align with brand voice
Real Estate Support:
Prepare and organize real estate documents, marketing materials, and compliance paperwork
Help maintain CRM and listing databases (MLS input, updates, etc.)
Support transaction coordination (scheduling inspections, follow-ups, and document management)
Assist in event coordination for open houses and client appreciation efforts
Branding & Customer Experience:
Represent our dual brands (retail and real estate) with consistency and professionalism
Help uphold our brand’s voice and aesthetic in both digital and client-facing materials
Provide friendly, informed customer service both in person and online
Contribute to marketing efforts, such as social media scheduling, email newsletters, and promotional coordination
Required Skills & Qualifications:
Strong organizational and multitasking abilities
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
Experience with Shopify, or similar retail/e-commerce platforms
Familiarity with real estate platforms (MLS, Dotloop, or similar) is a plus
Excellent communication skills (written and verbal)
Attention to detail, especially when proofreading and preparing client-facing materials
Ability to adapt to changing priorities and work independently or as part of a team
Friendly, approachable, and confident in client interaction
Preferred Qualifications:
Previous experience in retail, real estate, or a multi-industry support role
Comfort with social media platforms and digital branding
Experience with POS systems, shipping platforms, or appointment scheduling tools
Graphic design familiarity is a plus (Canva, Adobe, etc.)
Why Join Us?
At our company, no two days are the same. You’ll be part of a small but driven team where your contributions are appreciated and your ideas can make a real impact. This is a great opportunity to work in a creative, energetic environment that combines business, branding, and client care.
Job Type: Part-time
Pay: $20.00 – $25.00 per hour
Expected hours: 20 – 40 per week
Schedule:
Day shift
Work Location: In person
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Title: Chief of Staff – Administrator for the Office of the CEO
Company: Farmers Insurance Federal Credit Union
Location: Burbank, CA
