Overview
Chiropractic Assistant Jobs in Ponca City, USA at Ponca City Development Authority
Job Description:
Chiropractic Assistant
Position:
Chiropractic Assistant
Location:
Go Lightly Chiropractic
Reports To:
Chiropractor
Employment Type:
Full Time (34 – 38 hours per week depending on rotating schedule)
Position Summary:
The Chiropractic Assistant plays a critical role in ensuring smooth operations within the chiropractic office. This individual will be responsible for patient relations, conducting new patient exams (including taking digital X-rays), managing insurance billing, answering phones, collecting payments, and supporting various administrative and clinical tasks. The role requires strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
* Greet and assist patients in a professional, friendly, and compassionate manner, creating a welcoming environment.
* Conduct new patient exams, including taking, processing, and properly documenting digital X-rays.
* Manage insurance verification, billing, and follow-up on claims to ensure timely payments.
* Contact insurance companies to verify patient coverage and benefits.
* Work through claims, including submitting, tracking, and addressing denied or delayed claims.
* Stay current with insurance company policies and updates to identify changes in coverage, billing codes, and reimbursement processes.
* Communicate insurance information effectively to patients, explaining coverage, co-pays, deductibles, and out-of-pocket costs.
* Answer incoming calls promptly, schedule appointments accurately, and manage the office calendar efficiently.
* Collect payments, process transactions, issue receipts, and maintain accurate financial records.
* Maintain patient records with a high level of accuracy and confidentiality, ensuring compliance with HIPAA regulations.
* Accurately use the electronic health records (EHR) system to document patient information, treatment plans, and billing details.
* Support the chiropractor with clinical tasks, including preparing treatment rooms, assisting during procedures, and monitoring patient comfort.
* Educate patients on chiropractic procedures, treatment plans, and wellness recommendations.
* Ensure the office environment is clean, organized, and conducive to patient care.
* Perform other duties as assigned.
Qualifications:
* High school diploma or equivalent; additional healthcare or administrative training is a plus.
* Prior experience in a healthcare or chiropractic setting preferred.
* Strong communication and interpersonal skills with a patient-first attitude.
* Proficient in using office software, electronic health records (EHR), and digital X-ray equipment.
* Detail-oriented with strong organizational and multitasking abilities.
* Ability to maintain patient confidentiality and handle sensitive information responsibly.
* Certification in radiologic technology (if required by state regulations).
Working Conditions:
* Fast-paced, patient-focused environment requiring flexibility and adaptability.
* May require standing for extended periods, occasional lifting of equipment or supplies, and assisting patients with mobility needs.
Work Schedule
Standard
Hours:
* Monday: 8:00 AM – 5:00 PM
* Wednesday: 8:00 AM – 5:00 PM
* Thursday: 8:00 AM – 5:00 PM
* Friday: 8:00 AM – 3:00 PM
Tuesday Rotation:
* Chiropractic Assistants (CAs) will rotate shifts on Tuesdays:
* Week A: 8:00 AM – 1:00 PM
* Week B: 8:00 AM – 5:00 PM
* This alternating schedule repeats weekly.
Lunch Break:
* A 1-hour unpaid lunch break is included in the full-day shifts.
Title: Chiropractic Assistant
Company: Ponca City Development Authority
Location: Ponca City, USA
Category: