Overview
Cinical Office Assistant-Full Time-Chicago Jobs in Chicago, IL at Advocate Aurora Health
LifeTree Inc. is now hiring for a Scheduling Coordinator. We are looking for a charismatic and hardworking professional to join our rapidly growing Team! In this role, you will be responsible for scheduling upcoming Home visits and Course Test-outs with our Families and Providers. The ideal candidate would demonstrate excellent problem solving, customer service, and phone etiquette skills. We are actively looking for candidates who are warm, professional, and dependable.
LifeTree Inc. is a fresh and exciting place to work! We are a progressive company that is committed to human development and promoting the independence of each person we provide service to, facilitating their individual choice to enable them to live their preferred lifestyle, whilst offering support to their families and loved ones. We are passionate about improving the quality of life of those we serve while providing respect and dignity to all we work with. We are actively requesting applications for enthusiastic and reliable professionals that want to provide valuable administrative services and join our rapidly growing practice.
Responsibilities:
Provide excellent customer service to Families and Providers when scheduling appointments and addressing client concerns.
Utilize proprietary software and mapping solutions, which we will train you to use, to schedule daily “paths” for the Home Visitor.
Act as the liaison between our clients and Home Visitors.
Demonstrate an excellent knowledge of home visits, onboarding requirements, and course requirements in every interaction.
Develop relationships with onboarding Providers and clients through warm and confident service.
Complete daily administrative tasks and functions.
Familiarity with Microsoft Office products, especially Excel.
Qualifications:
Minimum of 1 year scheduling experience preferred.
Minimum of 1 year customer service, scheduling, or administrative experience required.
Excellent written and verbal communication skills, especially phone skills.
Positive demeanor and a desire to meet goals and targets
Pro-actively problem-solve and seek ongoing opportunities for growth
Familiarity with Microsoft Office products, especially Excel and Outlook.
Experience working with diverse populations and understanding cultural sensitivity
Knowledge of DDD Focus system, not required but a plus!
COMPENSATION & BENEFITS
Opportunities for advancement
Energetic and supportive company environment
Performance-based bonus structure available
Job Type: Full-time
Pay: $20.00 – $21.00 per hour
Expected hours: No less than 40 per week
Benefits:
Employee assistance program
Paid time off
Professional development assistance
Schedule:
Monday to Friday
Application Question(s):
What skillset or experience can you bring to this position?
Ability to Commute:
Phoenix, AZ 85032 (Required)
Work Location: In person
Title: Cinical Office Assistant-Full Time-Chicago
Company: Advocate Aurora Health
Location: Chicago, IL
