Overview
CIPD HR Administrator/Family Care Programme Admin Jobs in London – England – UK at Bright Horizons UK
Position: CIPD HR Administrator (Family Care Programme Admin)
Job Title:
Family Care Programme Administrator (CIPD HR Administrator)
Salary: £30k-£33k doe
Hours:
37.5 per week / Monday-Friday / Office based withflexibility(WFH 1 day per week)
Job Type: Permanent / Full Time
Location:
Goldman Sachs London Office
Take the next stepin your career now, scroll down to read the full role description and make your application.
Closing Date for this role: 17/5/24
The Role:
To support the effective delivery of the firms EMEA Family Care Programme Administration at a large corporate financial firm. To provide prompt and accurate advice to employees going through parenting leave transition and their managers. Contribute to apositive workingenvironment, promoting the core values of the firm, Customer Service, Integrity Excellence and Partnership.
What You Will Be Doing:
Owning and managing the Parenting mailbox
Acting as the initial point of contact for all parenting policy and process queries
Maintaining employee’s parenting mailbox files
Promptly responding to, triaging where required and resolving queries to ensure that employees receive timely support and accurate advice
Initiating parenting leave process upon receipt of employee notification to take the leave
Escalating complex cases to Family Care Program Lead in timely manner
Advising on and signposting to firm’s offerings and services relevant to parenting population
Managing the administrative requirements of the parenting leave processes including evidence and record keeping
Managing weekly parenting communications
Ensure parenting leave notification including leave changes and relevant evidence is obtained and provided to Medical Leave of Absence Team in timely manner
Updating parenting data trackers
Assisting employees with SMP1 Form processing
Utilising the firm’s systems to fact find and resolve queries proactively
Escalating vacation cases to Family Care Program Lead and widerWellnessTeam and manage communications as appropriate
Updating internal intranet as and when required
Updating Parenting Meetings agenda and note taking
Support with Family Care Programme documents and collateral review
Supporting with the year-end activities in partnership with other business functions
What We Are Looking For:
Experience in a similar HR support role
Experience of working for a large corporate organisation with the ability to work in afast-pacedand demanding environment
HR background that would enable you to be confident in answering family leave queries and determining when to escalate to the correct line of support
Experience of planning, prioritising, and organising work on a daily, weekly, and monthly basis, individually and as part of a team, whilst ensuring the effective use of resources and delivering a high standard of work to tight deadlines
High level of computer literacy
Qualifications:
Qualification – CIPD Level 3 (Minimum)
Personal Attributes:
Strong organisational andcommunication skills, andattention to detail
Strong team player and self-starter, with excellent initiative
Highly motivated and driven while makingpositive impactand meeting deadlines
Ability to build trust and strong relationships
Ability to work collaboratively as part of wider team
Thrives in afast-paced,dynamic environmentwhile displaying calm approach and ‘can-do’ attitude
Flexibilityto …
Title: CIPD HR Administrator/Family Care Programme Admin
Company: Bright Horizons UK
Location: London – England – UK
Category: Administrative/Clerical
