Overview
City Clerk Administrative Specialist Jobs in New Berlin, WI at City of New Berlin
Description:
Position Summary
This position is a member of the branch administration team. They are in charge of providing assistance in processes such as invoicing, accounts payable, payment application, etc. on a day-to-day basis. This position serves as the primary resource to employees and customers as it relates to billing and general administration, while maintaining confidentiality at all times and with a high level of professionalism, tact and diplomacy.
Essential Duties and Responsibilities
Subject matter expert in operations billing, invoice processing, and work order closing for the branches
Completes and files disposal, pumping, and other necessary reporting by town and state for regional operations.
First point of contact at the branch level for customer service and billing questions from the corporate office
Works with customer service to enter pricing and ensure all orders are being processed through billing.
Works with customers regarding billing issues, questions and complaints.
Assists in any other administrative task as assigned.
Requirements:
Knowledge, Skills, and Abilities
Ability to understand instructions furnished in written, oral or diagram form.
Proven ability to work and thrive in an email and digital communication-heavy environment.
Proven ability to work independently and manage pressure to meet deadlines in a fast-paced environment.
Ability to manage and quickly adapt to changing priorities and responsibilities.
Ability to learn operating procedures quickly and be able to execute consistently up to standard.
Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.
Ability to speak, cooperate and communicate effectively with customers, co-workers and management.
Proficiency in Microsoft Suite (Word, Excel, Outlook)
Ability to perform basic math functions.
Highly detail oriented.
Required Qualifications
Must have High School Diploma or Equivalent
Minimum 1 – 3 years in Administrative or Customer Service Role
Must be able to operate in a drug-free workplace.
Must possess reliable transportation or ability to commute to office daily.
Company Offered Benefits
Room for Growth!
Medical, dental and vision insurance
Employer paid life insurance
Employee discount for services offered in your area!
Matching 401K
6 paid holidays, 2 paid floating holidays and generous paid time off plan
Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast.
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Title: City Clerk Administrative Specialist
Company: City of New Berlin
Location: New Berlin, WI
