Overview
Claims Assistant Jobs in Oldham, England, United Kingdom at Baker Chase LLP
Title: Claims Assistant
Company: Baker Chase LLP
Location: Oldham, England, United Kingdom
Based at our new office in Oldham town centre, OL1.
We are looking a Claims Assistant to support our Personal Injury team. The role involves providing day-to-day admin and client support to fee earners, assisting with case management tasks, and acting as a first point of contact for clients and third parties.
This is an excellent opportunity for someone with strong communication and organisational skills who is interested in working within a busy legal environment.
Key Responsibilities
- Handling incoming and outgoing telephone calls from clients, insurers, other solicitors and prospective new clients
- Taking initial details from new clients and recording accurate information for potential new claims
- Inputting and maintaining case information on the firm’s case management system
- Assisting fee earners with general case handling administration
- Chasing medical providers for medical records and reports
- Liaising with insurers and other third parties to obtain updates on claims
- Providing regular updates to clients regarding the progress of their claims
- Preparing and sending correspondence as directed by fee earners
- Managing incoming and outgoing post, including scanning and allocating documents to files
- Ensuring files and electronic records are kept organised and up to date
- Providing general administrative support to the Personal Injury team as required
Skills and Experience
- Excellent communication and telephone manner
- Friendly and bubbly
- Strong organisational and administrative skills
- Good attention to detail
- Ability to work in a fast-paced environment and manage multiple tasks
- Confident using computers and case management systems
- Ability to work both independently and as part of a team
Previous experience within a legal environment or personal injury claims is advantageous but not essential, as training may be provided for the right candidate.
Personal Attributes
- Professional and courteous manner
- Reliable and punctual
- Strong work ethic and willingness to learn
- Ability to handle confidential information appropriately
Working Hours
• Monday to Friday
• 9:00am – 5:00pm
