Overview
Clerical Assistant Jobs in Madison, IN at State of Indiana
Job Overview:
We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk Concierge. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
– Greet and welcome guests in a friendly and professional manner
– Check guests in and out, ensuring accurate and efficient processing of all transactions
– Answer phone calls, respond to inquiries, and provide information about services and amenities
– Assist guests with reservations, changes, and cancellations
– Maintain an organized front desk area and space
– Handle guest requests promptly and effectively, ensuring guest satisfaction
– Transcribe messages accurately and relay them to the appropriate staff members
– Assist with event planning and coordination as needed
– Perform general administrative tasks such as filing, data entry, and document management
Requirements:
– Previous experience as a Front Desk Agent or in a similar customer service role is preferred
– Strong computer skills, including proficiency in order entry systems and calendar management software
– Excellent verbal and written communication skills
– Ability to multitask and prioritize tasks effectively in a fast-paced environment
– Familiarity with phone systems and ability to handle multiple phone lines
– Attention to detail and accuracy in handling guest information
– Knowledge of administrative procedures and basic office equipment operation
We offer competitive pay based on experience along with opportunities for career growth within our organization. If you are looking for a rewarding position where you can make a difference in the guest experience, please apply now.
Job Type: Part-time
Pay: $14.42 – $17.00 per hour
Expected hours: 20 – 30 per week
Benefits:
Employee discount
Schedule:
4 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Ability to Relocate:
Loveland, CO 80538: Relocate before starting work (Required)
Work Location: In person
Title: Clerical Assistant
Company: State of Indiana
Location: Madison, IN
