Overview
Clerical Assistant Jobs in Toronto, Ontario, Canada at Holland Bloorview Kids Rehabilitation Hospital
Description
Join us in building a world of possibility! Holland Bloorview Kids Rehabilitation Hospital is Canada’s largest pediatric rehabilitation hospital. We are a top 40 Canadian research hospital that is fully affiliated with the University of Toronto, and we serve over 8,500 families annually.
Holland Bloorview has won numerous awards including Greater Toronto’s Top Employers, Canada’s Top Employers for Young People and Canada’s Most Admired Corporate Cultures. We offer an inspiring, inclusive, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.
General Overview
The Clerical Assistant provides a wide variety of clerical support to Program Leadership as well as to the various services under their purview. By partnering with those they support, this incumbent will act as an ambassador of the program that they support and Holland Bloorview.
Key Responsibilities
Acts as the first point of contact for clients and families both face-to-face and over the telephone; greets clients, families and visitors, directing or assisting them as appropriate, answers incoming telephone calls
Provides administrative support to team members including; typing of minutes and correspondence; filing, liaising with Health Data Records; maintaining online files; responding to inquiries on behalf of team members; photocopying and data entry
Initiates and composes routine correspondence
Collects, sorts and distributes mail on a daily basis, reviews and distributes all general email messages
Compiles reports
Maintains records such as staff reports, scheduling, purchase/cheque requisitions
Orders supplies both online and through Purchasing department
Inputs client demographic information into program database
Handles confidential client information
Participates in quality improvement initiatives, supports the maintenance of a safe and healthy work environment and advances a culture of client/patient safety through work and daily practices
Other duties as assigned
Qualifications
Successful completion on an Ontario Secondary School Diploma (OSSD) or equivalent
Preference will be shown to those with a Medical Administration Certificate
Minimum of 1 year related administrative experience in a health care setting
Customer service experience
Demonstrated ability to communicate effectively with clients, families, volunteers, visitors and staff
A grasp of Client and Family Centered Care principles is needed
Strong organizational and multi-tasking skills
Ability to function independently with minimal supervision
Demonstrated ability to work cohesively as a team with the ability to establish excellent working relationships with clinical staff
Capacity to work well in a busy environment with frequent interruptions
Basic knowledge Microsoft office suite package – Word, Excel, PowerPoint, Outlook
Ability to use Internet effectively as a search tool
General knowledge of and comfortable working in databases
Accurate keyboarding skills and excellent attention to detail
Works with minimal direction and general guidelines
Required to think creatively and problem solve
Organizes data in logical format before passing on to others
Ability to prioritize workload
Title: Clerical Assistant
Company: Holland Bloorview Kids Rehabilitation Hospital
Location: Toronto, Ontario, Canada
Category: Administrative/Clerical (Office Administrator/ Coordinator, Healthcare Administration, Admin Assistant, Office Assistant)
