Overview

Clerical Assistant Jobs in Toronto, Ontario, Canada at Holland Bloorview Kids Rehabilitation Hospital

Description

Join us in building a world of possibility! Holland Bloorview Kids Rehabilitation Hospital is Canada’s largest pediatric rehabilitation hospital. We are a top 40 Canadian research hospital that is fully affiliated with the University of Toronto, and we serve over 8,500 families annually.

Holland Bloorview has won numerous awards including Greater Toronto’s Top Employers, Canada’s Top Employers for Young People and Canada’s Most Admired Corporate Cultures. We offer an inspiring, inclusive, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.

General Overview

The Clerical Assistant provides a wide variety of clerical support to Program Leadership as well as to the various services under their purview. By partnering with those they support, this incumbent will act as an ambassador of the program that they support and Holland Bloorview.

Key Responsibilities

Acts as the first point of contact for clients and families both face-to-face and over the telephone; greets clients, families and visitors, directing or assisting them as appropriate, answers incoming telephone calls

Provides administrative support to team members including; typing of minutes and correspondence; filing, liaising with Health Data Records; maintaining online files; responding to inquiries on behalf of team members; photocopying and data entry

Initiates and composes routine correspondence

Collects, sorts and distributes mail on a daily basis, reviews and distributes all general email messages

Compiles reports

Maintains records such as staff reports, scheduling, purchase/cheque requisitions

Orders supplies both online and through Purchasing department

Inputs client demographic information into program database

Handles confidential client information

Participates in quality improvement initiatives, supports the maintenance of a safe and healthy work environment and advances a culture of client/patient safety through work and daily practices

Other duties as assigned

Qualifications

Successful completion on an Ontario Secondary School Diploma (OSSD) or equivalent

Preference will be shown to those with a Medical Administration Certificate

Minimum of 1 year related administrative experience in a health care setting

Customer service experience

Demonstrated ability to communicate effectively with clients, families, volunteers, visitors and staff

A grasp of Client and Family Centered Care principles is needed

Strong organizational and multi-tasking skills

Ability to function independently with minimal supervision

Demonstrated ability to work cohesively as a team with the ability to establish excellent working relationships with clinical staff

Capacity to work well in a busy environment with frequent interruptions

Basic knowledge Microsoft office suite package – Word, Excel, PowerPoint, Outlook

Ability to use Internet effectively as a search tool

General knowledge of and comfortable working in databases

Accurate keyboarding skills and excellent attention to detail

Works with minimal direction and general guidelines

Required to think creatively and problem solve

Organizes data in logical format before passing on to others

Ability to prioritize workload

Title: Clerical Assistant

Company: Holland Bloorview Kids Rehabilitation Hospital

Location: Toronto, Ontario, Canada

Category: Administrative/Clerical (Office Administrator/ Coordinator, Healthcare Administration, Admin Assistant, Office Assistant)

 

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