Overview
Clerical Specialist Jobs in Falls Church, VA at BRS
About us
We are a Privately owned , referral based Prosthodontic practice in Boulder, CO. We have had a thriving practice for over 25 years and are seeking a dynamic Communications Coordinator to join our team.
Responsibilities:
Patient Reception: Greet patients as they arrive, check them in, and direct them to appropriate areas within the dental office.
Appointment Scheduling: Manage the scheduling of patient appointments using Eaglesoft dental software.
Referral Relationships: Compose letters to referring dentists interact with office managers/staff, coordinate appointments for patients with other specialty offices.
Office Administration: Assist with various administrative tasks such as filing, emailing.
Patient Communication: Communicate with patients regarding appointment reminders, treatment progression and other necessary information.
Problem Solving: Address patient and referral office concerns and resolve any issues or conflicts that may arise in a professional and courteous manner.
Collaboration: Work closely with other members of our dental team, including dentists, assistants, and our referral offices to provide a seamless, positive patient experience.
Qualifications:
Experience: Prior experience in a dental office required.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with patients and colleagues.
Organizational Skills: Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
Customer Service: A customer-focused mindset with a dedication to providing high-quality service and care to patients.
Technical Proficiency: Above average Proficiency with Microsoft computer systems and knowledge of Eaglesoft dental software for scheduling and communication.
Team Player: Ability to work well as part of a team and collaborate with colleagues to achieve common goals.
Professionalism: Maintain a professional demeanor at ALL times, including during interactions with patients and colleagues.
Confidentiality: Respect patient confidentiality and adhere to HIPAA regulations regarding the handling of patient information.
We work 4 days a week and value a healthy work-life balance. If you are ready to be part of a family team culture, we would love to meet you. Pay based on experience.
Job Type: Full-time
Pay: $22.00 – $27.00 per hour
Expected hours: No more than 40 per week
Benefits:
Health insurance
Health savings account
Paid time off
Vision insurance
Schedule:
4×10
Day shift
No weekends
Experience:
Dental office: 3 years (Required)
Ability to Relocate:
Boulder, CO 80301: Relocate before starting work (Required)
Work Location: In person
Title: Clerical Specialist
Company: BRS
Location: Falls Church, VA