Overview
Client Administrator – Permanent and Fixed Term Opportunities Jobs in Auckland, Auckland, New Zealand at Partners Life
Title: Client Administrator – Permanent and Fixed Term Opportunities
Company: Partners Life
Location: Auckland, Auckland, New Zealand
Begin your career in the insurance industry with a foundational role supporting operational teams through a variety of administrative tasks — ideal for individuals looking to gain their first experience in a professional office environment.
No prior insurance or office experience is needed — just a strong work ethic, willingness to learn, and a passion for delivering great service.
Partners Life is one of New Zealand’s largest life and health insurance companies. As part of the Daiichi Life Group, a leading global insurance provider, we are entering an exciting new chapter of growth and opportunity.
We believe the industry needs motivated, curious people who want to learn and grow. We’re committed to doing things differently, lifting industry standards, and delivering meaningful outcomes for our customers through high quality service and personalised advice.
If you’re looking to start your career with a company that invests in its people and is backed by the strength of a global group, Partners Life is a great place to begin.
About The Opportunity
We are looking for self-motivated administration superstars to join our Client Care and Claims teams:
- 1x Permanent role – Claims Administrator
- 1x Fixed Term role (until June 2027) – Client Care Administration Support
This is an excellent opportunity to get your foot in the door of the insurance sector, particularly if you’re new to office based work or transitioning into a corporate environment.
You’ll provide essential administrative support, helping manage documents, process information accurately, and assist with day to day operational activities. As you build confidence and experience, you’ll gain exposure to how the insurance industry works, including customer service, claims processes, and business systems — all with training and support provided.
In this role, you will:
- Accurately enter and update customer or policy information in internal systems
- Assist with processing payments and basic financial transactions
- Support customer and adviser enquiries via phone and email
- Manage a range of general administrative tasks and document handling
- Help ensure information, payments, and documentation are recorded correctly
- Learn about insurance products, systems, processes, and industry terminology
- Responsibilities will grow over time as your capability and confidence develop.
About You
This role is suited to someone who is keen to learn, enjoys being organised, and takes pride in doing things accurately. You may be entering the workforce for the first time, returning to work, or moving into an office based role from another environment — what matters most is your attitude and willingness to develop new skills.
Across both positions, you will demonstrate:
- Strong attention to detail and a high level of accuracy
- Clear, professional communication skills (written and verbal)
- A friendly and confident approach when dealing with customers and advisers
- Good time management and the ability to follow processes
- A positive, reliable work ethic and willingness to be part of a team
- Confidence using basic computer tools such as Microsoft Word, Excel, and Outlook (or willingness to learn)
- An interest in developing skills in administration, customer service, and insurance
- A commitment to confidentiality and doing the right thing
Training, guidance, and support will be provided — you do not need prior insurance or claims experience to be successful in this role.
Why choose us?
At Partners Life, we’re passionate about developing our people and supporting long term career growth. If you’re looking for a meaningful opportunity to start your career and build practical skills in a supportive environment, we’d love to hear from you.
Some of the benefits you’ll enjoy as part of our family (some benefits apply to permanent employees only):
- A supportive, welcoming team environment
- Genuine career development and progression opportunities
- Participation in our discretionary bonus scheme after 12 months’ service
- Life insurance and income protection at our cost, plus subsidised medical insurance (permanent employees only)
- Birthday leave and long service leave
- Maternity leave salary top up, reduced hours options, and secondary parental leave
- Flexible hybrid working arrangements
- A modern office with stunning ocean views in the centre of Takapuna
Apply now
If this sounds like the opportunity you’ve been waiting for, apply now.
As part of the application process, you’ll be invited to complete a short online assessment (approximately 20 minutes) to help us better understand your strengths and suitability for the role. This will be sent directly via Seek.
You must have the legal right to work in New Zealand to be eligible for this role.
Please note: we are not engaging recruitment agencies for this role.
