Overview
Client Coordinator – Behavioral Health Jobs in Orland Park, Illinois, USA at Mosaic Counseling & Wellness
Location: Mosaic Counseling & Wellness (Oak Park, Elmhurst, Hinsdale, Orland Park)
Schedule: 5 days a week, 40 hours/week
Pay: $21-$24 per hour
Overview
We are looking for a motivated and detail-oriented New Client Coordinator to join our team. This role provides essential support across various functions, including central intake, verification of benefits (VOB), prior authorizations, billing support, and general administrative duties. You will play a vital role in ensuring our clients receive excellent care and a smooth experience from their first point of contact with Mosaic.
Key Responsibilities:
Intake & Client Onboarding
Review and process new client submissions via email, voicemail, and phone calls
Assign clients to the appropriate therapists and prescribers
Ensure new clients complete required paperwork and follow up as needed
Schedule initial appointments for new clients
Referral Tracker Management
Update and maintain referral tracker, including web submissions, emails, and voicemails
Obtain prior authorizations for therapy sessions
Assist with prior authorization needs for prescribers and medications
Assist with insurance processes
Support clients in establishing payment for services rendered
Administrative Support
Provide assistance to office staff, management, and clinicians across locations
Support the overall environment of care needs for all locations
Perform additional administrative tasks as needed
Qualifications:
Strong communication skills, both written and verbal
Excellent attention to detail and organizational skills
Ability to handle sensitive information with confidentiality
Prior experience in behavioral healthcare administration is strongly preferred
The person in this role will communicate directly with clients, insurance companies, and providers. This position reports to the Central Intake Manager.
Job Type: Full-time
Pay: $21.00 – $24.00 per hour
401(k)
401(k) matching
Health insurance
Life insurance
Paid time off
Vision insurance
Experience Required:
Behavioral health: 2 years (Required)
Work location is in person.
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Wellness and Fitness Services
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Title: Client Coordinator – Behavioral Health
Company: Mosaic Counseling & Wellness
Location: Orland Park, Illinois, USA
Category: Administrative/Clerical (Healthcare Administration), Healthcare (Healthcare Administration)
