Overview
Client Service Support Associate Position Jobs in Vancouver, Canada at Canada Life
Enhance client service at Canada Life as a Service Support Associate, providing vital administrative and communication support to the client service team. Your expertise in customer service and Microsoft Office will be essential for success.
This full-time position demands a highly adaptable individual with strong communication skills. You will act as a liaison between clients and internal departments, handling claims, plan changes, and other inquiries. Your organizational abilities will support an efficient Group Customer Team while interacting with plan administrators and advisors.
Key Responsibilities:
• Act as a liaison between clients and head office departments
• Handle routine client changes and administrative inquiries
• Process client and advisor plan changes
• Prepare client correspondence and reporting
• Provide administrative support to enhance client experience
Requirements:
• High school diploma minimum requirement
• Strong communication and customer service skills
• Proficient in Microsoft Office:
Word, Excel, PowerPoint, Outlook
• Strong organizational and time-management skills
• Knowledge of group insurance industry is an asset
Bring your strong customer service skills, attention to detail, and problem-solving abilities to thrive as a Service Support Associate at Canada Life.
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Title: Client Service Support Associate Position
Company: Canada Life
Location: Vancouver, Canada
Category:
