Overview
Client Services Coordinator / Department Administrative Assistant (Des Moines, IA) (#3957) Jobs in Des Moines, IA at Dorsey & Whitney LLP
Honua Waterworks is seeking a motivated and detail-oriented Inside Sales / Administrative Support professional to join our Mililani team. This dual-role position supports both the sales process and office operations, playing a key role in ensuring excellent customer service, efficient order processing, and smooth administrative functions. This is an ideal opportunity for someone who enjoys both customer interaction and organizational tasks in a fast-paced, team-oriented environment.
Key Responsibilities:
Inside Sales:
Respond to customer inquiries via phone, email, and in-person regarding product availability, pricing, and lead times.
Prepare accurate quotes, sales orders, and purchase orders in coordination with the sales team.
Develop and maintain strong relationships with customers, vendors, and partners.
Support the outside sales team with project tracking and customer follow-ups.
Stay current with product knowledge and industry standards, including BABA and AIS compliance requirements.
Assist in managing open orders and ensuring timely deliveries.
Administrative Support:
Answer incoming calls and route to the appropriate departments.
Process incoming and outgoing documentation, including purchase orders, delivery slips, and vendor invoices.
Maintain organized records for sales transactions, order tracking, and customer communications.
Assist with inventory management updates and stock monitoring.
Coordinate logistics with the warehouse and delivery teams as needed.
Provide support for weekly sales meetings, including preparing reports and maintaining follow-up logs.
Assist with billing, invoicing, and collections coordination when required.
Qualifications:
High school diploma or equivalent required; Associate’s degree or higher preferred.
2+ years of experience in inside sales, customer service, or administrative support, ideally in a construction supply or distribution environment.
Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP systems like QuickBooks or similar preferred.
Strong organizational skills with a high attention to detail.
Excellent verbal and written communication skills.
Ability to multitask and prioritize responsibilities in a deadline-driven environment.
Professional, positive, and customer-first attitude.
Compensation and Benefits:
Hourly Rate: $26.00 – $29.00 per hour (depending on experience).
Health Insurance.
Paid Time Off (PTO) and Paid Holidays.
Opportunities for professional growth and advancement.
Team-oriented work environment.
How to Apply:
Interested candidates should submit a resume and cover letter with the subject line “Inside Sales / Admin Application – [Your Name]”.
Job Type: Full-time
Pay: $26.00 – $29.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Work Location: In person
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Title: Client Services Coordinator / Department Administrative Assistant (Des Moines, IA) (#3957)
Company: Dorsey & Whitney LLP
Location: Des Moines, IA
