Overview
Client Success Liaison Jobs in New York, New York, USA at VirtualVocations
Location: New York
Job Responsibilities
Responds to calls and inquiries regarding External Affairs Department activities or programs, both internal and external.
Helps coordinate events and projects hosted or assisted by the External Affairs Department.
Provides follow-up outreach calls and emails to SBH Community Events participants.
Participates and organizes community outreach events, which may include weekends and holidays. Some of these events include:
Diversity Events, e.g., PRIDE, Hispanic Heritage, Juneteenth, etc.
Wellness Alliance, held virtually monthly.
Employee Appreciation Day.
Informative Tabling.
Health Awareness events.
Back-to-school events.
Additional Responsibilities
Provides instructions and guidance to patients and participants throughout the hospital as needed.
Assists with other Patient Engagement activities across the hospital as required.
Supports the department in various responsibilities in the absence of co-workers.
Assists the Administrative Director of Patient & Community Engagement and the Administrative Assistant with the internship program.
Maintains departmental spreadsheets up to date in TEAMS.
Attends daily/weekly staff meetings.
Participates in monthly Community Board #5 or #6 meetings and communicates key details back to the department.
Qualifications
Education:
Associates Degree or Bachelor’s in Healthcare.
Experience/Skills:
Bilingual preferred (English and Spanish), proficiency in Office products (Excel, Word, PowerPoint, Teams, Outlook), ability to work independently and flexibly.
Working Conditions
Shared office space.
Able to stand for periods of time.
Flexible work schedule; occasional weekend assignments.
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Title: Client Success Liaison
Company: VirtualVocations
Location: New York, New York, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Healthcare Administration)
