Overview
Clinic Administrator Healthcare WellMed Weslaco Texas Jobs in Weslaco, TX at Optum
Job Title: Receptionist
Location: Umansky Collision Center
Position Type: Full-Time
Job Summary:
As the Receptionist at The Collision Center of Milwaukee North, you will be the first point of contact for our customers and visitors. You will play a crucial role in creating a welcoming environment and ensuring smooth daily operations. Your responsibilities will include handling phone calls, scheduling appointments, greeting clients, and providing exceptional customer service.
Key Responsibilities:
Customer Interaction: Greet clients and visitors with a friendly and professional demeanor. Provide information about our services and direct them to the appropriate personnel.
Phone Management: Answer and manage incoming calls, addressing inquiries, taking messages, and directing calls to the appropriate staff members.
Appointment Scheduling: Schedule and confirm appointments for vehicle repairs and estimates. Maintain and update the appointment calendar.
Administrative Support: Perform clerical duties such as filing, data entry, and managing correspondence. Assist with processing insurance paperwork and customer documentation.
Customer Service: Handle customer inquiries and concerns with empathy and efficiency. Resolve issues or escalate them to the appropriate team members as needed.
Office Maintenance: Ensure the reception area is clean, organized, and well-stocked with necessary supplies. Monitor and manage office supplies inventory.
Collaboration: Work closely with technicians, estimators, and other staff to ensure smooth operations and effective communication.
Qualifications:
Experience: Previous experience as a receptionist or in a customer service role preferred. Experience in an automotive or collision center environment is a plus.
Skills:
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Basic knowledge of automotive repair processes is beneficial.
Ability to handle confidential information with discretion.
Attributes:
Professional appearance and demeanor.
Friendly and approachable with a positive attitude.
Detail-oriented with strong problem-solving skills.
What we offer…
Hours Monday – Friday 8am-5pm
No weekends!!!
Job Type: Full-time
Pay: Hourly $15-$18 Depending on customer service experience.
Health insurance, dental, vision and life insurance
Collision center of Milwaukee north is a fast growing business with a great atmosphere and work life balance. We welcome you to apply!
VALID AND CLEAN DRIVING LICENSE IS REQUIRED.
Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work Location: In person
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Title: Clinic Administrator Healthcare WellMed Weslaco Texas
Company: Optum
Location: Weslaco, TX