Overview
Clinic Supervisor Jobs in Portland – Oregon – USA at DrSnip – The Vasectomy Clinic
Clinic Supervisor
THE ORGANIZATION
DrSnip is an outpatient vasectomy clinic that prioritizes quality clinical care and a best-in-class patient experience. Our team is passionate about providing superior service to patients and educating the public about vasectomy. Our mission is to make vasectomy simple, comfortable, and convenient for all.
JOB DESCRIPTION
SUMMARY
Clinic Supervisors (“CS”) personify the culture of DrSnip. They ensure each patient has a personalized and professional experience with us. They are natural leaders, take ownership of their duties and responsibilities, and want the opportunity to help build a culture of
teamwork
, patient care, and fun.
The CS is also the clinic lead and assumes de facto responsibility for operations, staff, and their performance. This includes overseeing daily workflows, ensuring adherence to our Policies & Procedures (P&P). They provide ongoing training and feedback, and their natural tendency is to coach and develop their team members.
Lastly, the CS oversees all staffing, scheduling, patient correspondence, and clinic-day preparation. They also are the first line of patient service recovery when a patient has had anything less than a stellar experience with us.
ESSENTIAL DUTIES AND
RESPONSIBILITIES
Clinic Oversight
Embody the mission of DrSnip and personify our mission, culture, and values.
Work alongside your team to provide great and friendly patient care.
Lead by example; model and foster excellence in each role you oversee.
Help build a culture of ownership, accountability,teamwork, and development.
Facilitatecommunicationbetween Management and team.
Onboard and retrain new and inexperienced staff in clinical roles
Help identify ways we can improve and implement them as directed.
Patient Care Oversight
Oversee and take responsibility for all clinic workflows and operations.
Collaborate with the doctor to deliver personalized patient care.
Oversee patient communications regarding scheduling and insurance coverage.
Ensure accurate and detailed notation in patients’ health records.
Keep office and medical equipment in good working condition and certified.
Enhance the quality of patient care and patient experience wherever possible.
Ensure staff is personable and professional in communications with each patient.
Staff Supervision
Maintain robustcommunicationwith your team.
Ensure staff follow policies and procedures for all workflows.
Coordinate staff duties and schedules based on workload and demands.
Clearly communicate announcements and new policies from management.
Address staff needs and requests clearly, quickly, objectively, and transparently.
Foster culture of development andteamwork.
Regularly provide ongoing constructivefeedback and coachingto your team.
Recommend opportunities forprofessional development.
Forward staff/operational concerns to the CEO/designate.
Maintain staff records including those relevant to personnel files and compliance.
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES
Naturalleadershipabilities; wants tolead by exampleand coach a team.
Talented team builder andcollaborative teammember.
Excellent management andleadershipskills; be accountable.
Detail-oriented, with strong organizational skills, and be dependable.
Excellentcommunication skillsto communicate professionally and directly.
Ability to provide continuous trai…
Title: Clinic Supervisor
Company: DrSnip – The Vasectomy Clinic
Location: Portland – Oregon – USA
Category: Healthcare, Administrative/Clerical
