Overview
Clinical Administrative Coordinator – Las Vegas, NV Jobs in Las Vegas, NV at Optum
Birch Bay Waterslides is looking for a detail-oriented and enthusiastic Office Assistant to support our operations team. This role is essential to keeping our administrative tasks organized and ensuring smooth communication between departments. This role also has a strong focus on customer service and ensuring that all guest communication is handled professionally and promptly. The position is part-time during the spring, with the potential to transition into a full-time role during our busy summer season.
Key Responsibilities:
Spring & Fall (Part Time)
Respond to guest inquiries via phone, email, and social media promptly and professionally.
Organize and maintain digital and physical filing systems, including office files, documents, communication logs, employee records and certifications.
Assist with the recruitment process, such as posting job openings, scheduling interviews, and onboarding new staff.
Provide administrative support for park preparations, including scheduling meetings and tracking deadlines.
Help schedule and organize staff training sessions, ensuring materials and schedules are ready.
Assist with booking group events, and prepare contracts and itineraries.
Collects and coordinates all vendor activities. This includes tracking payments, accounts payables and quick book activities.
Provide administrative support to the park manager, including preparing reports, managing calendars, and organizing meetings.
Provide support in group sales, lead outreach program for the park, and developing of on site off season programs
Assist in coordinating pre-season events or promotions, including outreach to community partners and preparing marketing materials.
Assist in communicating with suppliers to ensure timely delivery of goods and services for the upcoming season.
Handle guest feedback and resolve minor issues or escalate them to the appropriate department.
Summer Season (Up to 40 hours per week)
Manage daily office operations, ensuring efficient communication between departments.
Provide excellent customer service to guests, resolving concerns, and managing inquiries.
Answer and manage phone calls and emails, directing inquiries to the appropriate team members.
Assist with processing payroll, tracking employee hours, and maintaining financial records.
Help create and manage staff schedules, ensuring proper coverage across all departments.
Provide backup assistance to admissions staff during peak times or to address guest issues at the front gate.
Serve as a point of contact for staff inquiries and provide administrative support for park events.
Perform basic bookkeeping tasks, entering data into quickbooks, such as tracking expenses and preparing financial summaries.
Support ticketing, retail, and food service departments, ensuring smooth operations and resolving technical issues.
Manage group bookings, coordinate arrival and check-in, and ensure group itineraries are followed.
Compile daily sales reports, attendance records, and other operational summaries for management review.
Monitor office and park supply levels, placing orders or notifying vendors as needed.
Work closely with other departments, including aquatics and maintenance, to ensure smooth park operations.
Quickly address and resolve operational issues or escalate them to the appropriate team members.
Qualifications:
Previous experience in an administrative or office assistant role is preferred.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar tools.
Proficiency in QuickBooks Online, including accounts payable, invoicing, and expense tracking.
Experience processing payments, reconciling accounts, and managing financial records is a plus.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Friendly, professional demeanor and a passion for providing exceptional service.
Availability to work flexible hours, especially during the summer season, including weekends.
Physical Requirements:
Ability to sit at a desk and work on a computer for extended periods.
Occasional lifting of office supplies or equipment, up to 25 pounds.
Mobility to move around the office and park grounds as needed.
What We Offer:
Opportunities for growth and additional responsibilities.
A fun, family-friendly work environment.
Competitive hourly pay based on experience.
Seasonal perks, including free park admission and discounts on concessions.
Job Type: Part-time
Pay: $18.00 – $25.00 per hour
Expected hours: 25 – 40 per week
Schedule:
Day shift
Monday to Friday
Weekends as needed
Work Location: In person
Title: Clinical Administrative Coordinator – Las Vegas, NV
Company: Optum
Location: Las Vegas, NV
