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Clinical Business Operations Representative/HYBRID Jobs in Miami – Florida – USA at University of Miami

Clinical Business Operations Representative 3 (HYBRID) page is loaded Clinical Business Operations Representative 3 (HYBRID) Apply locations Miami, FL time type Full time posted on Posted Yesterday job requisition  RCurrent Employees:

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The Department of Medicine, Division of Myeloma has anexcitingopportunity for a Full-Time Clinical Business Operations Representative 3 to work at the UHealth Campus (HYBRID). The Clinical Business Operations Representative 3 facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records.

The Clinical Business Operations Representative 3 assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards.

Coordinate physician schedule and outpatient clinic.

Work closely with Department’s clinical operations staff to ensure seamless coordination between the faculty members’ clinical activities and their academic/administrative work.

Coordinate and supervise appointments for VIP and international patients.

Reviews patient demographic information, insurance information and referral numbers for accuracy while having patient on the phone.

Accurately records all data and maintains necessary records or files for future new patient appointments in BOX, relating to clinical care received via main fax machine, distribution of incoming faxes and mail.

Scan outside medical records/documents into UChart to have them ready for patients’ next follow up appointments.

Acquire the materials necessary for the patient visit including medical records and x-rays.

Communicates with patients regarding delays in schedule.

Respond to medical records inquiries on the in person, via fax, telephone, and general medical records e-mail.

Proactively works physicians clinical scheduled to maximize time and manage capacity.

Monitoring access to new appointments and management of any waiting lists for appointments.

Upload external MRI,MRA,MRV and CT imaging when needed.

Manage the UChart In-basket for assigned division.

Answer phones, triage, and follow-through on messages and information requests from internal and external customers.

Coordinate general and professional correspondence associated with the faculty members’ academic, research and clinical work. Copy, fax and scan documents for distribution, filing, meetings, etc.

Responsible for the scheduling and coordination of the physicians’ academic calendar including interviews, on and off campus meetings, lectures, conferences and departmental meetings, and special programs for patients and faculty.

Coordinate weekly clinical recap meetings.

This list of duties and responsibilities is not intended to be all-inclusiveand may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS

High school diploma or equivalent

Minimum 2 years of relevant experience

Skil…

Title: Clinical Business Operations Representative/HYBRID

Company: University of Miami

Location: Miami – Florida – USA

Category: Healthcare, Administrative/Clerical

 

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