Overview
College Clerical Asst II Jobs in Chicago, IL at City Colleges of Chicago
Medical Receptionist
Description:
Responsible for covering the reception/front desk area and handling day-to-day administrative duties. Greet all patients and visitors in a friendly and professional manner; be responsible for checking people in and directing them appropriately. Oversee day to day operations of the front desk including answering all telephone calls and directing the calls to the appropriate parties. Position is part time, every Saturday and Sunday, 6:30am-11:30am (10 hours total).
Responsibilities (but are not limited to):
· Welcome/greet visitors in a friendly and warm manner
· Check patients in and out for visits
· Verify patient demographic information in a confidential manner
· Collect and record balance, copay and self pay cycle payments
· Operate standard office equipment including fax, credit card, copy machine and scanner
· Interact with medical and billing staff
· Answer/respond to patient non-clinical inquiries and direct all clinical questions and inquiries (outside the scope of your knowledge and responsibilities) to appropriate clinical staff
· Communicate via email and phone with staff to maintain timely patient flow
· Consistently check answering machine for messages and responding to/forwarding same
·Qualifications:
1 year receptionist experience in the healthcare industry
High school graduate required; associates degree preferred
Strong phone skills
Excellent interpersonal skills
Good written/verbal skills and attention to accuracy
Capable of using computerized appointment scheduling systems or electronic medical record (EMR) system
Ability to multi-task and handle busy front desk while maintaining composure
Ability to exercise tact in dealing with sensitive, complex and confidential patient issues and situations
Ability to take direction and prioritize as needed
Spanish or Russian speaking preferred but not mandatory
Job Type: Part-time
Pay: $17.00 – $18.00 per hour
Schedule:
Weekends as needed
Education:
High school or equivalent (Required)
Experience:
Medical receptionist: 1 year (Required)
customer service: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person
Title: College Clerical Asst II
Company: City Colleges of Chicago
Location: Chicago, IL
