Overview
College Receptionist Jobs in Raleigh, NC at North Carolina State University
NATURE OF WORK
Under basic supervision, conducts a variety of routine general office functions for assigned area of work; provides customer service to the public; and performs other related duties as assigned. Analyzes and executes independent authority regarding permit application acceptance process on a daily basis.
ESSENTIAL FUNCTIONS:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Answers and directs incoming calls to appropriate departments and/or individuals; responds to basic inquiries regarding departmental services, policies, and procedures; greets and directs visitors.
Provides customer service to the public and/or outside agencies; first to review permit applications, septic designs and building plans for completeness making determinations to reject with recommendations or start process forward towards issuance.
Calculates permit and escrow fees. Issues approved building permits; updates and maintains reviewed permit information; verifies site inspections have been performed.
Collects money; prepares receipts; compiles bank deposits and reports.
Maintains inspection calendars; schedules appointments.
Prepares, copies, scans, processes, and/or distributes correspondence, forms, faxes, notices, agendas, meeting minutes, news releases, and other types of documents.
Updates and maintains departmental records, files, lists, handbooks, databases, and/or web pages.
Conducts research, compiles data, and prepares a variety of departmental reports.
Orders and maintains office supplies, brochures, and/or forms for area of assignment; updates inventory records.
Performs data entry and/or other routine clerical tasks; receives, sorts, and distributes departmental mail.
Performs other duties as assigned for two separate departments.
WORKING ENVIRONMENT / PHYSICAL DEMANDS:
Work is performed in a standard office environment and involves sitting for extended periods of time, standing, walking, bending reaching, and lifting of objects up to 25 pounds.
EMPLOYMENT STANDARDS:
High School Diploma or GED equivalent; AND two (2) years of general clerical experience.
Depending on area of assignment, a valid Driver’s License, Notary Public License, and/or other specialized certifications may be required.
KNOWLEDGE AND SKILLS REQUIRED:
Knowledge of:
County policies and procedures.
General office practices and equipment.
Standard computer software applications.
Telephone etiquette and customer service protocols.
Departmental operations relative to area of assignment.
Skills in:
Performing a variety of clerical functions.
Responding to inquiries and providing customer service to the public.
Ability to work independently and make independent judgments.
Preparing and maintaining correspondence, reports, and other documentation.
Establishing and maintaining effective working relationships.
Communicating effectively verbally and in writing.
Developing spreadsheets.
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Title: College Receptionist
Company: North Carolina State University
Location: Raleigh, NC
