Overview

Community Engagement Programme Manager | NBD Jobs in Dubai – UAE/Dubai at Emirates

Position:  Community Engagement Programme Manager Jobs  | Emirates NBD

Community Engagement

Programme Manager Jobs in Dubai | Emirates NBD

Job Responsibilities:

Assisting customers to implement and access company services. Scheduling and preparing quarterly reviews to set objectives and identify shortfalls in

customer engagement

. Resolving customer complaints and issues in a timely manner. Collaborating with the marketing and sales departments to brainstorm new campaigns and business ideas. Providing advice and guidance on how to improve

customer engagement

and develop lasting relationships. Answering all customers’ questions and transferring them to the appropriate source for more detailed information.

Ensuring the company remains compliant and adheres to the terms and conditions listed in contracts.

Job Requirements:

Bachelor’s degree in business administration or a similar field. Proven

project management

and customer service experience. Proficiency in Microsoft Office and

customer relationship

management (CRM) software. A people person with excellent organizational and

communication skills

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Title: Community Engagement Programme Manager | NBD

Company: Emirates

Location: Dubai – UAE/Dubai

Category: Administrative/Clerical, Management

 

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