Overview
Contract Administrator Jobs in Toronto, Canada at Domus Building Cleaning Company Ltd.
Contract Administrator
Etobicoke (New Toronto / Mimico South / Humber Bay Shores), Canada | Full time | Posted on 04/30/2026
Domus Building Cleaning Ltd. has been in operation for over 40 years with more than 500 employees in multiple provinces and has relationships with some of the largest real estate and government clients in the country.
Must be able to speak, read, and write in English.
Alpine Building Maintenance
200 Evans Ave, #1, Etobicoke, ON
Duties and Responsibilities
- Answer incoming phone calls, emails, and client inquiries in a professional manner.
- Maintain organized filing systems for work orders, employee records, reports, and office documentation.
- Schedule meetings and support management calendars.
- Perform data entry and general administrative duties.
- Receive, review, and process incoming work orders from COT sites.
- Dispatch requests to supervisors or field staff and monitor completion timelines.
- Follow up on outstanding work orders and confirm service completion.
- Communicate with clients regarding service requests, updates, complaints, and resolutions.
- Upload, prepare, and track service quotes.
- Assist with recruiting coordination, interview scheduling, and onboarding paperwork.
- Order cleaning chemicals, consumables, uniforms, equipment, and office supplies.
- Coordinate deliveries to job sites and ensure timely replenishment.
- Track purchase orders and supplier invoices.
- Prepare daily, weekly, and monthly operational reports.
- Monitor key performance indicators such as response times, missed cleans, supply usage, and client satisfaction.
- Support audits and internal quality inspections.
- Liaise with finance to resolve invoiced discrepancies, missing documentation, or rejected invoices.
- Support communication between internal teams and COT admins for smooth operations.
- Other duties and responsibilities as required.
Required Skills/Abilities
- Proven experience in managing cleaning services in a commercial or institutional setting.
- Previous administrative or office experience required.
- Experience in janitorial, facilities, or service industry preferred.
- Excellent verbal and written communication skills.
- Strong multitasking and organizational abilities.
- Ability to work under pressure and meet deadlines.
- Professional customer service attitude.
- Strong attention to detail and problem‑solving skills.
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Title: Contract Administrator
Company: Domus Building Cleaning Company Ltd.
Location: Toronto, Canada
Category:
