Overview
Coord-Administrative Jobs in Austin, TX at Ascension
About Us
Recognized as one of the most successful Black and Women owned credit unions in the nation, HOPE continues to build its brand and impact by expanding access to financial services and engaging in advocacy to mitigate the extent to which factors such as race, gender, birthplace and wealth limit one’s ability to prosper. Since 1994, HOPE has generated more than $3.6 billion in community development financing that has benefitted more than 2 million people in Alabama, Arkansas, Louisiana, Mississippi, Tennessee and nationwide. This work has supported small business owners struggling to gain access to capital, families seeking to own homes and individuals looking for a better way to manage their hard-earned money with a financial institution they can trust.
This work has not gone unrecognized. In 2022 HOPE was named one of Fast Company’s 10 most innovative companies reflecting current events. The recognition honors companies for innovative work on the most pressing issues of the day including COVID-19 response, the climate crisis, mental health and economic inequality.
Job Summary
The Administrative Assistant performs a wide variety of administrative and clerical duties in support of the corporate staff. Work requires that employee use judgment and creativity in organizing and managing the work flow and assuring that all deadlines are met and administrative activities are coordinated. Duties include a high level of external and internal public contact and management of varied records and files systems. Confidentiality is involved, and sensitive situations may be handled. This position is located in the Jackson, MS corporate office.
Primary and Essential Functions
Support Strengthening HOPE Initiative that values an organizational culture for open communication, innovation, associate engagement and other traits that contribute to collaboration and high performance.
Provide excellent customer service to internal and external customers
Manage the Front Desk operations (i.e., answering the phone, greeting visitors and staff in a professional manner, processing incoming and outgoing mail, etc.)
Upload and process invoices for submission of check requests in Concur
Prepare Work Order Requests to support Facilities Department
Provide company identification badges for corporate office employees
Monitor and maintain appearance of the lobby, conference rooms, break rooms and bathrooms
Compose, draft, edit and screen correspondences, memorandums, letters and other materials as directed
Provide administrative assistance to other departments, as needed, such as drafting written correspondences, making travel reservations, and preparing and submitting expense reports for executive and senior managers
Secondary Functions
Perform general administrative duties such as attending meetings, report production, etc.
Assist in planning and preparation of meetings, including staff meetings and special events
Assist with assorted mail projects
Gather a variety of information, utilizing knowledge of various computer programs and internet procedures for research assignments
Perform other duties as assigned
Competencies/Skills
Proficiency with Microsoft Word, MS Excel, Access, and Outlook.
Ability to read and interpret documents, write routine reports and correspondence.
Ability to speak effectively before groups of customers and employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, percent, and interpret data.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Candidate must be able to handle a complex phone system with ten or more lines without error
Good customer service skills
Desired Qualifications
High school diploma, associate’s degree preferred
Two or more years of administrative/secretarial experience
Must have experience with MS Word and Excel. MS Outlook a plus.
Physical Demands
Employee is regularly required to sit, stand and walk
Employee will use hands to finger, handle or feel, reach with hands and arms, and talk or hear
Employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Employee spends the majority of time in office environment, generally accessible to the public, customers, and potential customers
Noise level in the work environment is usually moderate
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Title: Coord-Administrative
Company: Ascension
Location: Austin, TX
