Overview
Coordinator Process Specialist Jobs in Augusta, Maine, USA at FranklinCovey
Franklin Covey Coordinator Process Specialist in Augusta, Maine
“We enable greatness in people and organizations everywhere.”
Franklin Covey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. Our services and products are primarily delivered through our subscription offerings. To learn more, visit
Title: Coordinator Process Specialist
Division & Department:Education Operations
Status: Temporary Full-Time Hourly
Reports to: Director of Operations
Location: Remote – Anywhere in the contiguous US
Compensation: $17.00/hour
Job Summary
The primary role of the Coordinator Process Specialist is to provide logistics support to the Client Services Team. This is a temporary full-time role working 40 hours per week from April through the end of August.
Essential Job Functions
Accurately enter information into Franklin Covey systems in a timely manner.
Send and receive client communications regarding ongoing events utilizing Franklin Covey templates.
Maintain facilitator database for workshop and post-workshop processes.
Provide support to CEC team for customer requests for “vendor forms” and client specific information requests.
Support the issuing and return of contracts and intellectual property licenses in a timely manner.
Maintain Salesforce/Google Drive filing system for job-related paperwork.
Basic Qualifications
Experience in a customer service, logistics, operations, and/or K-12 education role.
Preferred Skills & Experience
Self-motivated and able to work well independently.
Willingness to work as part of a team, help others, and ask for help as needed.
Outstanding work ethic.
Positive customer service mindset.
Organization skills with high attention to detail.
Computer proficiency in Microsoft and Google Suite.
Prefer CRM experience with SFDC.
Exceptional written and verbal communication skills.
Benefits
Benefits include medical benefits and 401(k). Please visit for details.
Franklin Covey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Title: Coordinator Process Specialist
Company: FranklinCovey
Location: Augusta, Maine, USA
Category: Customer Service/HelpDesk (Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant), Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
