Overview
CSA Jobs in Portland, OR at Oregon Health & Science University
Full Job Description
Department Overview:
The Department of Urology at OHSU provides care and treatment for all urologic conditions by nationally recognized physicians, each of whom has additional fellowship training in their respective field of expertise. We offer comprehensive treatment programs for everything from urologic cancers to kidney stones to medical services for male fertility. Subspecialties include: Transgender Health Program Kidney Stones and Endoscopic Surgery Urologic Cancer Men’s Health Female Pelvic and Reconstructive Surgery Robotic & Laparoscopic Surgery Reconstructive Urology. The Department is devoted to a cultivating a care environment inclusive of all cultures, languages, socioeconomic backgrounds, racial and ethnic backgrounds, disabilities, religions, gender identities and expressions, sexual orientations, medical training (osteopathic and allopathic) and other areas in a manner that promotes diversity in our urologic leaders. This position is an integral part of the Department of Urology. This position directly supports the Department objectives of Clinical Care, Quality Assurance, Education and Research. This position is responsible for scheduling surgeries and related clinic visits in the OHSU Health System; obtaining insurance authorization and conducting related managed care activities; assisting with referral management; and triaging incoming calls; all activities are expected to be performed with the highest level of customer service excellence standards
Pay Range:$22.50 – $30.45 per hour
Function/Duties of Position:
Administrative Support
Process incoming/outgoing faxes (labeling, records requests, upload refill requests, etc.)
Scanning
Process Inbasket (records requests, labs, imaging, message routing, etc.)
Patient paperwork management (questionnaires, FMLA, provider signatures, no-show letters, etc.)
Track and stock patient paperwork and brochures
Process incoming/outgoing mail
Use of Microsoft Office—Outlook
General high level clerical and project support
Document legibly, concisely and accurately
Clinical Support
Technical support (MyChart, Epic, office equipment, etc.)
Attends staff meetings/huddles
Inventory management including equipment—notifying appropriate personnel when cleaning and repair of equipment is needed
Instrument processing pick up/drop off
Check expiration dates
Turn over rooms/cleaning/stocking
Maintains knowledge of life safety, patient safety, fire and electrical safety and disaster plan
Sentact duties/compliance
Patient Experience
Monitors patient flow
Updates patient on delays
Provides excellent customer service
Addresses in-the-moment patient needs as directed
Maintains clean, safe, and orderly environment for patients, family, and clinical personnel
Professional Development
Attends education classes appropriate to job development
Uses consistent, professional communication with team members
Flexible coverage of internal service needs, and the continuous application of process improvement methods and skills
Receptive to feedback and coaching
Successfully completes the required initial training and core competency assessment before or during the trial service period
Maintains core competencies, and demonstrates continuous application of these skills throughout the period of employment
Completes all required modules and updates
Required Qualifications:
Two years of general office or secretarial experience;OR
An Ass…
Title: CSA
Company: Oregon Health & Science University
Location: Portland, OR
Category:
