Overview
Customer and Administrative Specialist Jobs in Nappanee, IN at DH Machine
DH Machine, Inc is a leading, vertically integrated metal fabrication company serving customers across the agricultural, construction, truck and trailer, RV, and industrial equipment markets. Headquartered in Nappanee, Indiana, DH Machine operates seven facilities across Elkhart county and employs more than 250 highly skilled team members.
Position Overview:
We are seeking a detail-oriented and proactive Customer and Administrative Specialist to join our team. This role supports key business functions by managing customer purchase orders, assisting with HR administrative tasks, ensuring accurate accounts payable documentation, and generating operational reports. The ideal candidate will be highly organized, customer-focused, and capable of multitasking in a dynamic environment.
Key Responsibilities:
Receive, review, and process customer purchase orders with accuracy and timeliness
Match accounts payable invoices to corresponding purchase orders and delivery documents
Support HR-related administrative functions, such as onboarding paperwork and employee file maintenance
Generate and distribute various operational and sales reports as required
Maintain organized records for audits and internal controls
Collaborate across departments to ensure smooth information flow and issue resolution
Qualifications:
Proven experience in administrative, accounting, or customer service roles (2+ years preferred)
Working knowledge of ERP or accounting software systems (e.g., QuickBooks, SAGE, NetSuite, SAP)
Strong attention to detail with excellent organizational and time management skills
Proficient in Microsoft Office Suite, especially Excel
Strong communication skills, both verbal and written
Ability to handle sensitive information with discretion and professionalism
Preferred Qualifications:
Experience in manufacturing, distribution, or a similar industry
Familiarity with HR processes and reporting
What We Offer:
Competitive salary and benefits – Starting range $25 – $30/hour.
Opportunities for growth and development
Supportive team environment
Paid time off
401(k) with company match
Access to health, vision and dental insurance benefits
Title: Customer and Administrative Specialist
Company: DH Machine
Location: Nappanee, IN
Category:
