Overview
Customer Care Specialist/ Office Assistant Jobs in Petaluma, CA at Crown and Shield Pest Solutions
Description
City of Norfolk, Department of Public Works is currently seeking an Administrative Assistant for Keep Norfolk Beautiful (KNB). This position plays a vital role in supporting the division’s sustainability, beautification, and environmental stewardship initiatives. This position combines administrative coordination, volunteer management, and community outreach to enhance KNB’s mission of reducing litter, promoting recycling education, and fostering citywide cleanup efforts.
The Department of Public Works builds, maintains, and operates the physical facilities that support and enhance the lives of Norfolk’s citizens, businesses and visitors, including the City’s Storm Water System, Street Network and Waste Management and Recycling Systems. The Department is comprised of 8 divisions that function collectively to make your commute safe and efficient, your neighborhood more attractive, and the streets and sidewalks clean and well-maintained. Keep Norfolk Beautiful works to engage residents and businesses in the ongoing enhancement through cleaning litter and understanding our impact on all public systems and our collective responsibility to maintain a safe, clean city.
Departmental Hiring Salary Range: $41,775 – $45,953
Essential Functions
The City of Norfolk’s Keep Norfolk Beautiful (KNB) Division, part of the Department of Public Works, promotes environmental stewardship through education, outreach, and volunteer cleanup projects. KNB seeks a dedicated Program Assistant passionate about sustainability to support its initiatives and collaborate with Norfolk’s Waste Management and Public Works Team.
This role serves as Budget and Fiscal Technician, Office Manager, Volunteer Coordinator, and Community Cleanup Assistant, handling administrative tasks, office management, data entry, customer service, and procurement. The Program Assistant also oversees volunteer coordination and assists with events and outreach efforts focused on litter prevention, recycling education, sustainability, beautification, and cleanup activities across the city.
Outreach programs include:
Adopt-A-Spot
America Recycles Day
Arbor Day
Bag the Beach and Bag the Park
Cigarette Litter Prevention
Clean the Bay Day
Pop Up Community Cleanups and Beautification
Great American Cleanup
Green Bucket Brigade
Green Education
Grow Norfolk
Household Hazardous Waste Drop Off Events (2-3 Per Year)
International Coastal Cleanup
Jammin’Jamz Tree Giveaway
Live Green Norfolk
Various educational and awareness activities with community partnerships and in support of the Public Outreach Coordinators and Programs Manager
Education/Experience
Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
One year of general office work experience. A bachelor’s degree or above may substitute work experience (as approved by the department).
Additional Preferred Experience:
Customer Service, Education, Event Coordination, Volunteer Management, Social Media Content Development, and Budget Management -Bookkeeping, and Purchasing and Procurement.
Additional Information & Requirements
Work Hours: Monday – Friday 8:30 am to 5:00 pm; 40 hours per week every week/Remote Eligible, when aligning with the program needs.
Signing Bonus: This position is eligible for a one-time $5000 sign on bonus.
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Title: Customer Care Specialist/ Office Assistant
Company: Crown and Shield Pest Solutions
Location: Petaluma, CA
