Overview
Customer Records Processor Jobs in Edmonton, Alberta, Canada at WCB-Alberta
As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers – WCB Alberta
Job Title:
Customer Records Processor
Job Type:
Temporary Long Term (Fixed Term) /
Job Location:
Edmonton, Alberta
Customer Records Processors
Client Service Support
Edmonton, Alberta
Temporary, Long-Term, Full-Time (6 months with possibility of extension or permanency)
Do you…
…have exceptional computer and data entry skills?
…aspire to provide excellent customer service?
…enjoy working in a busy, fast paced environment?
…demonstrate effective team skills while working collaboratively with others?
If yes, the Customer Records Processor within the WCB Alberta is for you!
Your Customer Records Processor responsibilities:
Review and process documents and emails to claims and/or employer account files
Input information into WCB computer systems
Prepare and process batches by date, time, and priority of form type
Catalogue batches for archiving and retrieval
Your experience and skills:
A high school diploma and experience related to data verification and processing (data entry)
Records management courses are considered an asset
Basic knowledge of medical anatomy and terminology is an asset
Previous office experience, data entry, information management is an asset
Computer skills are essential with accurate alphanumeric keyboarding
Reliability, time management, attention to detail, customer service and teamwork are integral to success in this position
We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities that foster a healthy work-life balance. You’ll work with supportive leaders and skilled professionals in a caring and collaborative work environment. For more information, please see our Employee Handbook, available on our website.
Salary: $45,642.25 per annum
Candidate prequalification testing is required for all shortlisted candidates. Candidates will be tested for speed and accuracy, requiring a minimum performance of 30
WPM and between  KSPH. Successful candidates for this position will be required to undergo a security clearance as a mandatory condition of employment.
Long-term temporary positions are 6 months in duration and may be extended or made permanent based on business needs.
We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions, and wages.
We thank all applicants for their interest; however, only candidates under consideration will be contacted.
Posting Date: May 22, 2025
Closing Date: May 28, 2025
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Title: Customer Records Processor
Company: WCB-Alberta
Location: Edmonton, Alberta, Canada
Category: Administrative/Clerical, Customer Service/HelpDesk
