Overview
Customer Relations Admin Jobs in Denpasar, Bali, Indonesia at Juara Holding Group
Title: Customer Relations Admin
Company: Juara Holding Group
Location: Denpasar, Bali, Indonesia
Company Description
Juara Holding Group, established in 2017, is a group of companies focused on Indonesia tourism and creative endeavors, including Indonesia Juara Trip, Komodo Luxury, BaliPremium Trip, Juara Production, and Labuan Bajo Production. The group provides premium and exclusive services such as trusted tour operations, premium documentation with a professional team, and a production house offering high-quality photo-video services. Juara Holding Group aims to promote local pride and support the development of local communities in each tourism destination.
Job Description :
1.      Handle calls and respond to texts/emails from local and international customer in a professional manner
2.      Regularly communicate with clients and business partner
3.      Follow up with clients to ensure satisfaction and address any concerns
4.      Work towards increasing the number of clients
5.      Clearly explain trip packages to potential clients
6.      Provide clients with all necessary information before their trips
7.      Build and maintain a positive image of the company for consumers
8.      Collaborate with Finance for invoicing
9.      Work with the Admin team to record client data, including transaction history and personal details.
10.  Coordinate with Operational Staff for trip preparation, including forwarding participant data to the field team.
Qualifications :
D3 or S1 degree in Hospitality Management, Tourism, Business Administration or other relevan disciplines
Minimum 1 year of experience in a similar role
Fluent in English (spoken & written)
Excellent personality, attitude, and willingness to learn
Customer service skills are a plus
Strong administrative, teamwork, and communication skills
Detail-oriented and well-organized
Why Join Us?
At Juara Holding Group, you’ll be part of a dynamic team passionate about promoting Indonesian tourism and creativity. We offer a collaborative environment, opportunities for growth, and the chance to make a meaningful impact in a vibrant tourism & creativity industry
