Overview
Customer Service Admin Jobs in Cranberry Twp, PA at Firedex Butler
Position Overview
Position Summary
Under limited supervision, will be responsible for providing responsible administrative assistant support while exercising independent judgement and good customer service skills for the Office of the Registrar.
Requirements
Duties and Responsibilities:
Greet and assist students, faculty, staff and the public by providing information and admission status
Act as primary receptionist to the public
Provide accurate information
Receive calls and relay messages
Receive, input and process transcript requests
Organize and maintain office files and student records including confidential materials
Examine, check and verify the accuracy of documents to include informational searches based on established protocols
Code,tabulateandassembleacademicinformationandrelateddataincludingstandardforms,correspondence,records,reportsandstatistics
Communicate with students concerning registration status
Update students registration
Review and distribute incoming mail, e-mail, and fax
Complete budgetary items, order, purchase and oversee budget for department office supplies
Prepare detailed schedules lists and materials for distribution and routine mailing
Participate in cross-training through out department
Perform administrative assistant duties including filing and verifying confidential information
Supervise student workers in the office.
Perform other related duties as assigned
Minimum Job Requirements:
High school diploma or an equivalent certificate and one year of administrative assistant/clerical experience is required.
Knowledge, Skills and Abilities:
Skill andknowledgeintheuseofstandardofficeequipmentincludingcalculator, computer hardware, and software
Musthavegoodinterpersonalskillstointeracteffectivelyandcordiallywithadiverse public
Abilitytodevelopandmaintainharmoniousworkingrelationshipsincircumstanceswhichmayinvolvethedenialof requests
Must possess the ability to multitask
Working Conditions
Physical Demand and Working Conditions:
Work is performed during normal hours but may include evening and weekend hours
Work is sedentary in nature that at times requires exerting up to 15 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Essential Functions: [As defined under the Americans with Disabilities Act, these include the aforementioned duties and responsibilities, job knowledge, skills, and abilities, physical demands and working conditions. This is not necessarily an all-inclusive listing.]
Additional Information
Application Review Date: Open Until Filled
Condition of Employment: Must pass a pre-employment background check.
Electronic Application Instructions: Electronic applications should be submitted through the “Apply” link on the top of this page. Please attach the following required documents to your electronic application:
Required Documents:
Please ensure that you attach all required documents even if you have applied for other positions at ENMU as the committee does not have access to those records.
Letter of interest
ENMU is an Equal Opportunity/Affirmative Action/Title IX Employer. Eastern New Mexico University is committed to creating a diverse environment and is proud to be an equal opportunity employer. The University does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other protected status in its programs, activities, or employment. People seeking additional information about the University’s non-discrimination policy should contact the Affirmative Action Officer at (575) 562-2216. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the office of human resources at (575) 562-2115. The University does not discriminate on the basis of sex in its educational programs, activities, employment and admission, and the University is required by Title IX and 34 C.F.R. Part 106 not to discriminate in such a manner. For more information regarding Title IX https://www.enmu.edu/about/public-documents/title-ix/coordinator . New Mexico is an open records state, therefore ENMU complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Requests for records should be sent to [email protected] . For any other inquires please contact Human Resources at (575) 562-2115 or e-mail [email protected]
Insurance
Insurance for Eastern New Mexico University is offered through the New Mexico Public Schools Insurance Authority. High coverage and low coverage options are offered for medical and dental insurance so employees can choose the plan that’s right for them.
Health insurance is offered through both Blue Cross and Blue Shield of New Mexico and the Presbyterian Health Plan
Dental insurance is offered through United Concordia, Delta Dental , and Blue Cross Blue Shield Dental
Vision insurance is offered through Davis Vision.
Life insurance is offered through Standard Life Insurance Company and UNUM Life Insurance Company.
Life insurance is offered through Standard Life Insurance Company and UNUM Life Insurance Company.
Retirement
Eastern New Mexico University participates with the New Mexico Educational Retirement Board (NMERB), Social Security, and Medicare.
The University also offers supplemental retirement plans. 403b and 457b plans are available through TIAA/CREF, AIG VALIC, Roth 403b and 457b plans are also available through TIAA/CREF.
Paid Time Off
During the first year of service, full time non-exempt (hourly) employees accrue 7 hours of annual leave and 7 hours of medical leave per month. During the second year of service, full time non-exempt employees accrue 10 hours of annual leave and 10 hours of medical leave per month. During the third and subsequent years of service, full time non-exempt employees accrue 14.66 hours of annual leave and 14 hours of medical leave per month.
Employees must work for the University for three months before they are eligible to use annual leave. Temporary employees do not accrue leave.
Employee Educational Assistance Plan
Eastern New Mexico University offers a tuition waiver for regular employees and retirees. This program waives the tuition for three courses (up to nine credit hours) per semester. Employees’ spouses or children may be eligible to use the tuition waiver during any semester that it is not being used by the employee.
Title: Customer Service Admin
Company: Firedex Butler
Location: Cranberry Twp, PA
