Overview
Customer Service Admin Support – Concierge Jobs in Palm Desert, CA at Truly Nolen of America, Inc.
The primary location of this position is on-site at the Cullowhee, NC campus.
The Administrative Support Specialist in the Chancellor’s Office plays a key role in ensuring the smooth and professional operation of the office. Reporting to the Assistant to the Chancellor, this position serves as the first point of contact for visitors and callers, providing a welcoming and helpful presence.
This role supports the daily workflow of the Chancellor’s Office through a variety of administrative and logistical tasks, including scheduling, correspondence, and event preparation. The Specialist assists with calendar coordination, prepares materials for meetings and events, and ensures that information is accurate and readily available.
Additional responsibilities include supporting the work of the Chancellor’s Office staff and the Board of Trustees, managing travel arrangements, handling routine budgeting and purchasing processes, and maintaining organized records and communications.
The ideal candidate is proactive, detail-oriented, and professional, with excellent communication skills and the ability to anticipate the needs of a busy executive office.
Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this Position
Success in this role will require a combination of professionalism, attention to detail, and strong interpersonal skills. The ideal candidate will demonstrate:
The ability to work both independently and collaboratively in a fast-paced environment
Strong communication skills, both written and verbal
A commitment to providing excellent customer service and building positive relationships across the university and beyond
Exceptional organizational skills, with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail
Sound judgment, discretion, and the ability to handle sensitive information with professionalism
Experience coordinating complex travel and processing related reimbursements
A strong understanding of how to navigate and support the needs of a high-level administrative office
Minimum Qualifications
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Anticipated Hiring Range
$45,000 – $50,000
Position Type
Permanent Full-Time
Number of Hours per Week
40
Number of Months per Year
12
Salary Band Range
$34,602 – $58,870
Salary Grade
For administrative purposes during the implementation of Career Banding this advanced level position is considered a Salary Grade 63.
Posting Text
Open Date
04/11/2025
Close Date
04/17/2025
Open Until Filled
No
Special Instructions to Applicants
Applicants must apply online in order to be considered.
Please include a cover letter, current resume, and a list of three professional references (with complete contact information).
Applicants must upload a DD-214 if claiming Veteran’s Preference.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
EOE
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected].
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
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Title: Customer Service Admin Support – Concierge
Company: Truly Nolen of America, Inc.
Location: Palm Desert, CA
