Overview
Customer Service Admin VA Jobs in Philippines at 24×7 Direct
Title: Customer Service Admin VA
Company: 24×7 Direct
Location: Philippines
This is a remote position.
An amazing opportunity to work with a dynamic Australian Company as an experienced, vibrant, and highly motivated Admin Virtual Assistant.
Reporting to the Director and working with direction from the team, you will be a self-starting, highly organised, and experienced Virtual Assistant.
Candidates must possess exceptional customer service skills, a keen eye for detail, and efficiency in data entry. Additionally, understanding the significance of quality assurance in your role is essential.
Administration & Support
You will be responsible for the following:
Serve as the central point of contact for communications to the Managing Partner
CRM management, data entry, sales pipeline management
Manage multiple calendars, emails, calls, and meetings
Client concierge and telephone point of service
Collection of databases on the website
Updating File notes
Proposal and Document preparation from templates
Process and prepare financial and business forms
Encode and update matter details in the client’s file management system
Draft various legal and compliance documents using client templates
Draft various emails and letters using client templates
Update terms and conditions of contracts
Other General administrative duties
Basic bookkeeping
Adhoc
Requirements
Degree qualified (+)
Minimum of 2 years of experience
Excellent communication skills, both verbal and written
Strong task and time management skills
Excellent customer service skills
Great attention to detail
Proactive, results-driven, and efficient
Highly organised and process-oriented
Experience in data entry, document creation, and general admin within a related industry (+)
Experience in using various software, including:
Microsoft Office (Word, Excel, and PowerPoint)
Zoom, CRM
Work Environment & Expectations
While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.
✅ This role requires:
• Discipline and commitment to set working hours (strict shift times, not flexible)
• Use of time tracking software during work hours
• Active participation in team and client calls with your camera ON
• Consistent availability and responsiveness throughout your shift
• Treating this as a long-term, full-time job—not a side gig or freelance task
⏱ Payroll is processed bi-monthly.
We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.
Benefits
1. Monthly Salary: Php 35,000
2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3. You will be paid extra for overtime and Philippines public holidays
4. Probation: 6 months and after Probation
10 days annual leave credits
5 days of sick leave
5. HMO offered after 6-months probation
6. 13th Month Pay after 30 days
7. Laptop provided after 30 days
8. Permanent work-from-home role. You will have to use your own internet.
9. Annual Salary Review
10. Shift Times: 5:00 AM to 2:00 PM Philippine time, Monday to Friday
