Overview
Customer Service Advisor Jobs in Antrim, UK at Staffline Recruitment Ltd.
Location: Antrim
On behalf of our client based in Antrim we are recruiting for an experienced Admin Assistant for the Customer Service Team. This role is initially temporary with a view to becoming permanent after 3 months. Monday to Friday 9am to 5pm (35hpw)
Duties and Responsibilities:
Ensure response times are being met for calls, online enquiries, pickup requests, customer requests;
Administer freight requests from customers Provide administration support for the Sales Reps and sales leads information;
Maintain knowledge and competency in the use of new technology/standards which improve service
Person Specification:
Excellent communicator, able to relate to customers, staff, CFs, management;
Empathy with the needs of customers;
Well organised;
Emotionally mature. Knowledge/Skills/
Experience:
Excellent written and verbal communication skills;
Administration experience essential;
Geographical knowledge of Northern Ireland essential;
Competent computer and analytical skills, including proficiency in MS Excel and MS Word;
Skills:
Customer Service Admin Admin Assistant Clerical
Title: Customer Service Advisor
Company: Staffline Recruitment Ltd.
Location: Antrim, UK
Category: