Overview

Customer Service Agent Jobs in Bishop’s Tachbrook – England – UK at Brellis Recruitment

Location: Bishop’s Tachbrook

Customer Service Agent (Temporary)

We’re in search of a Customer Service Agent to join our vibrant team in Leamington Spa. As an integral part of our team, you’ll need to bringflexibilityandadaptability, along with top-notch organisational and administrative skills. Your proactiveproblem-solvingabilities andattention to detailwill be essential.

Hours:

Monday to Friday, 8:30 am to 5:00 pm or 9:00 am to 5:30 pm. Salary: £24,000 – £25,500.

Customer Service AgentKey Responsibilities:

– Providing exceptional customer service and precise customer administration.
– Engaging with customers via variouscommunicationchannels, including inbound phone calls.
– Resolving customer queries promptly and professionally.
– Conducting account administration tasks accurately.
– Collaborating with all departments to address customer issues effectively.
– Recording activities using our CRM system.

Customer Service AgentRequirements:

– Proficiency in PC operation and fast, accurate typing skills.
– Previous experience in customer service or credit control, preferably with exposure to sales ledger operations.

-Ability tohandle inquiries acrossdiversecommunicationchannels, including inbound phone calls.
– Thriving in afast-paced, demanding environment.
– Demonstrating acustomer-focusedmindset, prioritisingcustomer satisfactionwhile achieving business and team objectives.
– Functioning effectively as part of a team, demonstratingadaptabilityand exceptional organisational abilities.
– Strongproblem-solving skillsand meticulousattention to detail.
– Excellent interpersonal skills, maintainingprofessionalismand a proactive attitude on the phone.

Candidates must have the right to live and work in the UK and hold a valid UK driving licence to be eligible for this role.

INDG

Title: Customer Service Agent

Company: Brellis Recruitment

Location: Bishop’s Tachbrook – England – UK

Category: Customer Service/HelpDesk, Administrative/Clerical

 

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