Overview
Customer Service Assistant Jobs in Salisbury, England, UK at Get-Recruited (UK) Ltd
CUSTOMER SERVICE ASSISTANT
Learn more about the general tasks related to this opportunity below, as well as required skills.
THURSDAY – MONDAY
SALISBURY
Up to £30,000 +
TRAINING & DEVELOPMENT
THE OPPORTUNITY:
We’re exclusively recruiting on behalf of leading and highly successful business who is looking to expand their operation due to the continued success of the company. After a record breaking year in 2024, including the opening of several new sites, thy are looking to expand their Customer Service & Experience team.
If you are working in a similar Customer Service or Customer Experience role, and you’re looking to
advance your career
in a fun and
fast-paced
business, this opportunity is not to be missed!
THE ROLE:
Handling incoming calls, emails and online enquiries promptly and efficiently
Processing bookings using an online booking system
Handling customer concerns, enquiries and complaints
Managing booking rescheduling and modifications
Processing refunds where applicable
Ensuring customer records are kept up to date
Providing customers with relevant information about their bookings both in advance and on the day
Providing administrative support to the Operations team
THE PERSON:
Experience in a Customer Service or Customer Experience role is essential
Excellent
communication skills
and ability to liaise with customers, colleagues and suppliers / third parties
Strong
problem solving
abilities
Able to work well in a
fast-paced
and sometimes pressurised environment
Intermediate user of Microsoft Office packages
Strong
attention to detail
Excellent organisational skills
Confident to work efficiently as part of a team
Get Recruited is acting as an Employment Agency in relation to this vacancy
Title: Customer Service Assistant
Company: Get-Recruited (UK) Ltd
Location: Salisbury, England, UK
Category: Customer Service/HelpDesk (Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Front Desk/Receptionist), Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant, Front Desk/Receptionist)
