Overview
Customer Service Assistant (Office Support Assistant II – Represented) Jobs in Green Haven, Anne Arundel, MD at Anne Arundel County, MD
Responsibilities:
Here at H-E-B, you may be surprised to find designers, buyers, lawyers, accountants, engineers, architects, auditors, technical writers, and EMTs. We need energetic and motivated Partners willing to work hard and have fun, and we welcome you to join our community where People come first.
As an Administrative Assistant, you will provide administrative support to leadership, management, a department, and / or division or business unit.
Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources-People-drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.
Do you have a:
HEART FOR PEOPLE… a passion for working with internal and external customers?
HEAD FOR BUSINESS… a desire to work in a fast-paced environment?
PASSION FOR RESULTS… a strong sense of urgency? initiative?
We are looking for:
2 years of experience in an office environment
organization, prioritization, and multi-tasking skills
an ability to exercise sound judgment and decision-making
What is the work?
Administration:
Based on Leader’s needs, reviews calendar / upcoming meetings, gathers pre-work, and conducts analysis to prep Leaders for meetings
Composes general correspondence and prepares documents such as memos and email as directed
Documents and resolves escalated inquiries
Forwards calls and matters to others in the organization / department as necessary
Makes decisions within policy guidelines on Leader’s behalf
– Prepares and edits complex documents and presentations that are representative of Leader’s style, H-E-B culture, and appropriate for the situation
Arranges travel, coordinates events, and schedules meetings as directed
Distributes mail; maintains office supplies
Performs clerical duties such as filing, typing, and copying documents
What is your background?
A related degree or comparable formal training, certification, or work experience
– 2 – 4 years of experience in an office environment, or comparable experience
Working knowledge of MS Office Suite
Working knowledge in the operation, maintenance of office equipment (e.g., copiers / printers, fax machines, conference room audio / video equipment, etc.)
Do you have what it takes to be a fit as an H-E-B Administrative Assistant?
Good verbal and written communication skills, including but not limited to proper use of grammar, spelling, and punctuation
Ability to organize, prioritize; attention to detail
Ability to handle multiple tasks simultaneously in a fast paced work environment, work well and remain composed in stressful situations
Ability to exercise judgment and employ basic reasoning skills within scope of established practices / policies; direction only required when issues arise outside of known precedent
Self-motivated, professional, and conscientious
Can you…
Function in a fast-paced retail and office environment
Demonstrate flexibility in the role, e.g., staying late as dictated by the business
Lift up to 50 lbs, e.g., box of paper
11-2015
MPROD4242
Title: Customer Service Assistant (Office Support Assistant II – Represented)
Company: Anne Arundel County, MD
Location: Green Haven, Anne Arundel, MD
