Overview
Customer Service Coordinator Jobs in Havant, England, UK at Workshop Recruitment
Our client who provides construction, repairs and maintenance services is looking for a candidate who is confident completing administration, communicating with tenants, the local council to coordinate repairs and maintenance services.
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Working in the contact centre, you will assist with the allocation of responsive repair jobs and ensure records are accurately maintained of the jobs undertaken.
Duties
will include:
Allocate work in a timely manner to operatives daily.
Liaise with the Resource Manager regarding the provision of additional labour to the response team and organising other work for operatives during downtime.
Update and maintain database with details of appointments & completed works in a timely manner, ensuring accuracy of entries.
Provide general clerical and administrative support including typing, filing, maintenance of department records, telephone answering and message taking.
Any other ad hoc administrative duties as may be required from time to time.
You must have:
Excellent organisational/time management skills
Excellent administration/word processing skills
Demonstrate
attention to detail
and accuracy at all times
Ability to work under pressure to strict deadlines
Strong communication skills
Strong word processing and Excel skills
Working hours
Monday to Friday 8am – 5pm (40 hours per week)
Salary
£25,000
Title: Customer Service Coordinator
Company: Workshop Recruitment
Location: Havant, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant, Clerical, Data Entry)